2021 Mercedes-Benz Sprinter 2500 Air bags Problems
- Complaints
- 2about this part
- Share
- 4%of 45 total for the year
- Median mileage
- 20,000miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 2 complaints about the air bags of the 2021 Mercedes-Benz Sprinter 2500, 4% of the 45 complaints for this model year. Where a mileage was given, the median is 20,000 miles. 1 recall campaign on record is filed under a similar system.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“This vehicle has factory installed swivel seats. When we were parked, we swiveled the seats around to use the table and then back prior to driving again. When we tried to move the seat closer to the steering wheel, the electric seats did nothing and upon inspection, realized the fuse had blown for the power seats. We replace the fuse and drove a little ways and swiveled the seat again to test it and this time the seat binded up on something. Upon further inspection, we noted several bare wires caught up in the swivel mechanism underneath the driver side seat. …”
NHTSA complaint #11459891, filed 2022-04“The contact owns a 2021 Mercedes-Benz Sprinter 2500. The contact stated that after repositioning the swiveling driver's seat, the seat became jammed. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 21V410000 (Electrical System, Air Bags) but the VIN was not included. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 20,000.”
NHTSA complaint #11567068, filed 2024-01, 20,000 milesRelated recalls
- 21V410000Jun 2, 2021Daimler Vans USA, LLC (DVUSA) is recalling 2019-2021 Mercedes Benz Sprinter and Freightliner Sprinter vehicles equipped with swivel seats. The wiring…Covers: Mercedes-Benz Sprinter 2500 2019–2021, Sprinter 3500 2019–2021, Sprinter 1500 2019–2021 +5 more
Air bags: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2022 | 2 | 5% |
| 2021 | 2 | 4% |
| 2020 | 1 | 1% |
| 2019 | 2 | 3% |
| 2016 | 9 | 32% |
| 2015 | 3 | 13% |
| 2014 | 15 | 39% |
| 2013 | 11 | 52% |
| 2012 | 2 | 25% |
| 2011 | 4 | 29% |
| 2010 | 4 | 29% |
Other parts of the 2021 Mercedes-Benz Sprinter 2500
9 complaintsForward collision avoidance
9 complaintsBrakes
8 complaintsLane departure
7 complaintsOther or unknown
6 complaintsEngine
5 complaintsTransmission and drivetrain
5 complaintsBody and structure
4 complaintsFuel system
3 complaintsSeats
3 complaintsSteering
3 complaintsVisibility (wipers, defrost, mirrors)
3 complaints
← All problems reported for the 2021 Mercedes-Benz Sprinter 2500
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology