2016 Mercedes-Benz Sprinter 2500 Air bags Problems
- Complaints
- 9about this part
- Share
- 32%of 28 total for the year
- Median mileage
- 22,000miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 9 complaints about the air bags of the 2016 Mercedes-Benz Sprinter 2500, 32% of the 28 complaints for this model year. Where a mileage was given, the median is 22,000 miles. 3 recall campaigns on record are filed under a similar system.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“We received a safety recall (nhtsda #19v004) indicating the passenger-side airbag is affected by this recall based on the defect decision of tk holdings, inc. ( takata ). At the time we were battling cancer and the corona virus, so we did not get it serviced and it remained in the storage. In the meantime we received numerous calls to bring it in for service, but did not have the time to get it out of storage and drive 400 miles to get the recall fixed. …”
NHTSA complaint #11350944, filed 2020-08, 14,000 miles“Takata recall passengers side air bag blow up and never came out seat belt wont work car was not in a collision or hit just went off as driving on road mb will not see truck to fix it tried 4 times to make them see it nasty people sad so sad”
NHTSA complaint #11155551, filed 2018-12, 22,000 miles“Mercedes benz refuses for over a year to fix my airbags passenger seat airbag deployed with no accident. Just driving about 25 miles an hour it employed at of now nowhere but airbag didn't come out”
NHTSA complaint #11291145, filed 2019-12, 25,000 miles“I received a recall notice in march 2019 for the airbag-passenger side #19v004. I keep checking with the local mercedes dealer and they still have no information on thes recall and when my vehicle will be safe to drive. The sprinter camper is parked on my side yard still waiting to go on a trip.”
NHTSA complaint #11267992, filed 2019-10“To long of a waiting from dealership to change out the passenger side air bag. Been waiting for 3 years for a new air bag replacement. Rediculously urgent 1 2/5/2019 remedy: daimler vans USA llc will conduct a recall to replace the passenger-side front airbag modules in the potentially affected daimler vans vehicles. Recall status: recall incomplete. Remedy not yet available”
NHTSA complaint #11287383, filed 2019-12Related recalls
- 19V003000Jan 8, 2019Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2017 Freightliner Sprinter 2500 and 3500 and Mercedes-Benz Sprinter 2500 and 3500 vehicles. These…Covers: Mercedes-Benz Sprinter 2500 2015–2017, Sprinter 3500 2015–2017, Freightliner Sprinter 3500 2015–2017 +1 more
- 19V004000Jan 8, 2019Daimler Vans USA, LLC (DVUSA) is recalling certain 2014-2017 Freightliner Sprinter 2500 and 3500 and Mercedes-Benz Sprinter 2500 and 3500 vehicles. These…Covers: Mercedes-Benz Sprinter 2500 2014–2017, Sprinter 3500 2014–2017, Freightliner Sprinter 2500 2014–2017 +1 more
- 17V093000Feb 10, 2017Daimler Vans USA, LLC (DVUSA) is recalling certain 2013-2016 Mercedes-Benz Sprinter 2500 and 3500 and Freightliner Sprinter 2500 and 3500 vans. These vehicles…Covers: Mercedes-Benz Sprinter 2500 2013–2016, Sprinter 3500 2013–2016, Freightliner Sprinter 2500 2013–2016 +1 more
Related service bulletins
- 10168065Sep 25, 2019Passneger-side Airbag
- 10168062Sep 10, 2019Replace Passenger-side Airbag
- 10160276Apr 16, 2019Takata Passenger-side Airbag
Air bags: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2022 | 2 | 5% |
| 2021 | 2 | 4% |
| 2020 | 1 | 1% |
| 2019 | 2 | 3% |
| 2016 | 9 | 32% |
| 2015 | 3 | 13% |
| 2014 | 15 | 39% |
| 2013 | 11 | 52% |
| 2012 | 2 | 25% |
| 2011 | 4 | 29% |
| 2010 | 4 | 29% |
Other parts of the 2016 Mercedes-Benz Sprinter 2500
5 complaintsBrakes
4 complaintsElectrical system
3 complaintsEngine
3 complaintsSeat belts
3 complaintsSteering
3 complaintsBody and structure
3 complaintsOther or unknown
2 complaintsWheels
2 complaintsElectronic stability control
1 complaintsExterior lighting
1 complaintsLatches, locks and linkages
1 complaints
← All problems reported for the 2016 Mercedes-Benz Sprinter 2500
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology