2016 Mercedes-Benz Sprinter 2500 Body and structure Problems
- Complaints
- 3about this part
- Share
- 11%of 28 total for the year
- Median mileage
- —not reported
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 3 complaints about the body and structure of the 2016 Mercedes-Benz Sprinter 2500, 11% of the 28 complaints for this model year. 2 recall campaigns on record are filed under a similar system.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“My roof is leaking. I have been wondering where the stains are coming from on my ceiling. Today is a rainy day in cincinnati. I go to put my grocery in the van the ceiling is soak and wet. Now I understand why my disabled child and I stay sick and why its rusting out.”
NHTSA complaint #11407428, filed 2021-04“The primary issue is the seal on the air conditioning unit, which is on top of the Sprinter van. Prior to purchasing it, we read multiple reviews that the seal breaks frequently and water pours into the cabin. It is a known defect and quite prevalent. Whenever we drive through rain and the seal is intact, we get drips of rain. When the seal needs to be replaced, gallons of water pour into the cabin. Replacing the seal costs thousands of dollars and we've replaced it a few times. We travel with buckets and a dozen bath towels in case we drive through rain. …”
NHTSA complaint #11605186, filed 2024-07Related recalls
- 16V351000May 24, 2016Daimler Vans USA, LLC (DVUSA) is recalling certain model year 2015-2016 Mercedes-Benz Sprinter 2500 and 3500 vehicles manufactured May 31, 2015, to April 30…Covers: Mercedes-Benz Sprinter 2500 2015–2016, Sprinter 3500 2015–2016, Freightliner Sprinter 2500 2015–2016 +1 more
- 16V261000Apr 29, 2016Daimler Vans USA, LLC (DVUSA) is recalling certain model year 2015-2016 Mercedes Benz and Freightliner Sprinter 2500 and 3500 vehicles manufactured April 1…Covers: Mercedes-Benz Sprinter 2500 2015–2016, Sprinter 3500 2015–2016, Freightliner Sprinter 2500 2015–2016 +1 more
Related service bulletins
- 10135623Oct 13, 2014Cover of storage slot at front under roof liner (FF8) not fitting.
Body and structure: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2022 | 2 | 5% |
| 2021 | 4 | 9% |
| 2020 | 1 | 1% |
| 2019 | 2 | 3% |
| 2018 | 2 | 14% |
| 2017 | 1 | 8% |
| 2016 | 3 | 11% |
| 2015 | 1 | 4% |
| 2014 | 1 | 3% |
| 2013 | 1 | 5% |
| 2011 | 2 | 14% |
| 2010 | 1 | 7% |
Other parts of the 2016 Mercedes-Benz Sprinter 2500
9 complaintsVehicle speed control
5 complaintsBrakes
4 complaintsElectrical system
3 complaintsEngine
3 complaintsSeat belts
3 complaintsSteering
3 complaintsOther or unknown
2 complaintsWheels
2 complaintsElectronic stability control
1 complaintsExterior lighting
1 complaintsLatches, locks and linkages
1 complaints
← All problems reported for the 2016 Mercedes-Benz Sprinter 2500
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology