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Mercedes-Benz Sprinter 2500Model year report

2016 Mercedes-Benz Sprinter 2500 Problems

Compared with other Mercedes-Benz Sprinter 2500 years

Fewer complaints than typical for this model

0/100 0.2× a typical year · 50 = typical

Based only on NHTSA complaints, recalls and investigations. Not adjusted for how many vehicles were sold, and not a reliability rating. How this is calculated

Complaints
28filed with NHTSA
Median mileage
24,000miles, 11 complaints with mileage
Recalls
15campaigns on record
Trend
FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.

Sources: NHTSA records for the 2016 Mercedes-Benz Sprinter 2500 (complaints, recalls, investigations). Report an error

NHTSA recorded 28 consumer complaints for the 2016 Mercedes-Benz Sprinter 2500. The part named most often is air bags, with 9 complaints (32% of the total), followed by vehicle speed control (5) and brakes (4). 11 of the complaints include a mileage, and 82% of those were filed for vehicles with under 50,000 miles; the median is 24,000 miles. Of all complaints, 1 a fire, according to the filers. NHTSA lists 15 recall campaigns and 148 technical service bulletins for this model year. Air bags complaints overlap with 3 recall campaigns covering the inflator module and 3 technical service bulletins filed under the same part. Compared with the other 5 Mercedes-Benz Sprinter 2500 model years that have at least 25 complaints and are old enough to compare, this one scores 0 out of 100, where 50 is a typical year for the model (fewer complaints than typical for this model). The comparison allows for the era and for how long each year has had to collect complaints, but not for how many vehicles were sold.

Which parts are reported most

Complaints can name more than one part, so the counts add up to more than the total. Select a part to see its complaints, recalls and bulletins.

Also reported: Electronic stability control (1), Exterior lighting (1), Latches, locks and linkages (1), Transmission and drivetrain (1).

Example complaints

Air bags: “We received a safety recall (nhtsda #19v004) indicating the passenger-side airbag is affected by this recall based on the defect decision of tk holdings, inc. ( takata ). At the time we were battling cancer and the corona virus, so we did not get it serviced and it remained in the storage. In the meantime we received numerous calls to bring it in for service, but did not have the time to get it out of storage and drive 400 miles to get the recall fixed. …”

NHTSA complaint #11350944, filed 2020-08, 14,000 miles

Vehicle speed control: “The wheel sensors on this vehicle routinely fail. When they fail at high speeds(freeway driving) the cruise control, ABS, stability control, 4wd is no longer functional. If it fails at start up, all the same systems are effected in addition you cannot drive the vehicle over 30mph, it will accelerate on its own, it will surge also. This has happened every year I have owned the vehicle. Sometimes twice a year. Each wheel sensor has failed, some twice.”

NHTSA complaint #11375781, filed 2020-11, 35,000 miles

Brakes: “Mercedes benz refuses for over a year to fix my airbags passenger seat airbag deployed with no accident. Just driving about 25 miles an hour it employed at of now nowhere but airbag didn't come out”

NHTSA complaint #11291145, filed 2019-12, 25,000 miles

Electrical system: “07/20/2016 buy day new van at sun motors benz dialer mechanicsburg pa-price 47k 09/20/2016 problem with transmission 02/07/2019 problem with transmission and DPF/doc cat (van is totally demerge after only two years)”

NHTSA complaint #11185627, filed 2019-03, 175,000 miles

Mileage when problems were reported

82% of the 11 complaints with a mileage were filed for vehicles with under 50,000 miles; the middle half falls between 14,000 and 35,000 miles.

9%0–1045%10–2527%25–509%50–750%75–1000%100–1509%150+
Share of complaints by mileage when the problem was reported, in thousands of miles (11 complaints with mileage). Red bars: under 50,000 miles. Bucket widths differ. Median: 24,000 miles.

Complaints by year filed

Trend: falling. Complaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.

201720197202120242026
Complaints by year the complaint was filed with NHTSA. Red bars: the last 3 full calendar years used for the trend. The current year (2026) is partial.

Recalls and investigations

See all 15 recalls for the 2016 Mercedes-Benz Sprinter 2500 → · Check a VIN at nhtsa.gov/recalls

NHTSA investigations

Technical service bulletins

TSBs are manufacturer notes to dealers about known repair procedures. They are not recalls and do not by themselves mean a vehicle has a fault. 148 on record; the latest 10 are shown.

See all 148 bulletins →

Other model years of the Mercedes-Benz Sprinter 2500

YearComplaintsMedian miRecallsCrash ★MPGScore (50 = typical)Trend
2024125,0004———Too new
2023192,1007———Too new
20224011,9007——49 · TypicalRising
2021453,20018——51 · TypicalRising
2020803,00022——81 · MoreFalling
20196817,50042——69 · MoreFalling
20181410,2509———Not enough data
20171318,0007———Not enough data
20162824,00015——0 · FewerFalling
20152354,00014———Rising
20143850,0006——0 · FewerFalling
20132141,2963———Rising
2012823,0002———Not enough data
20111420,3864———Not enough data
20101457,0006———Not enough data

All Mercedes-Benz Sprinter 2500 model years · Best and worst years by complaints

Frequently asked questions

How many NHTSA complaints does the 2016 Mercedes-Benz Sprinter 2500 have?

NHTSA recorded 28 consumer complaints for the 2016 Mercedes-Benz Sprinter 2500 as of Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

What part of the 2016 Mercedes-Benz Sprinter 2500 is reported most often?

Air bags is named most often, in 9 complaints (32% of the total), followed by vehicle speed control with 5.

Has the 2016 Mercedes-Benz Sprinter 2500 been recalled?

NHTSA lists 15 recall campaigns for this model year. To check a specific vehicle, enter its VIN at nhtsa.gov/recalls.

At what mileage are problems with the 2016 Mercedes-Benz Sprinter 2500 reported?

Among the 11 complaints that include a mileage, the median is 24,000 miles and the middle half falls between 14,000 and 35,000 miles; 82% were filed for vehicles with under 50,000 miles.

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

Complaint counts come from NHTSA’s public complaint database; we count each complaint once. The source records for this vehicle are on nhtsa.gov. Scores and trends are our own summaries of that data, described in the methodology. This page is not legal, safety or repair advice: for a specific vehicle, check its VIN at nhtsa.gov/recalls and ask a qualified mechanic. See an error? Tell us.