2010 Mercedes-Benz Sprinter 2500 Problems
- Complaints
- 14filed with NHTSA
- Median mileage
- 57,000miles, 7 complaints with mileage
- Recalls
- 6campaigns on record
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
Sources: NHTSA records for the 2010 Mercedes-Benz Sprinter 2500 (complaints, recalls, investigations). Report an error
NHTSA recorded 14 consumer complaints for the 2010 Mercedes-Benz Sprinter 2500. The part named most often is air bags, with 4 complaints (29% of the total), followed by fuel system (3) and electrical system (2). 7 of the complaints include a mileage, and 43% of those were filed for vehicles with under 50,000 miles; the median is 57,000 miles. NHTSA lists 6 recall campaigns and 116 technical service bulletins for this model year. Air bags complaints overlap with 2 recall campaigns covering the inflator module and 6 technical service bulletins filed under the same part. Fuel system complaints overlap with 1 recall campaign covering the filler pipe and cap and 14 technical service bulletins filed under the same part.
This model year has fewer than 25 complaints on record, so the numbers below can change a lot with a few new reports.
Which parts are reported most
Complaints can name more than one part, so the counts add up to more than the total. Select a part to see its complaints, recalls and bulletins.
- Air bags4 29%
- Fuel system3 21%
- Electrical system2 14%
- Exterior lighting2 14%
- Steering2 14%
- Engine1 7.1%
- Other or unknown1 7.1%
- Body and structure1 7.1%
- Tires1 7.1%
Also reported: Vehicle speed control (1), Visibility (wipers, defrost, mirrors) (1).
Example complaints
Air bags: “Takata recall. The contact owns a 2010 mercedes benz SPRINTER 2500. The contact received notification of NHTSA campaign numbers: 16v077000 (air bags), 16v379000 (air bags) and stated that the parts were not available within a reasonable time frame to schedule the recall repair. The manufacturer was contacted and could not provide an estimated date for when the vehicle would receive the recall repair. The contact had not experienced a failure. Vin tool confirms parts not available.”
NHTSA complaint #10926670, filed 2016-11Fuel system: “Our 2010 Mercedes-Benz (mb) 2500 sprinter van at 57,000 had a check engine light turn on. We took it to the dealer and they rest the computer and took it for a test drive. Upon returning from the test drive they told us everything was fine. Two days later the light turned on again and the motor runs rough. I took it back into the dealer and the next day they said my problem was a sensor in the adblue tank. To fix the problem the tank, sensor and wiring harness must be replaced at a cost of $2200.00. …”
NHTSA complaint #10452279, filed 2012-03, 57,000 milesElectrical system: “My 2010 mercedes is having a series of issues that it should not be having and this is unfair to consumers, there should be way more then 4 recalls listed on this vehicle year make and model. I am currently experiencing a problem with my car not starting for some odd reason as my key is inserted into the ignition my car isn't turning on at all. The steering column is locked and the dash board states that I need to remove my key from the ignition. …”
NHTSA complaint #11397423, filed 2021-02Exterior lighting: “Head light assemblies on my 2010 c300 are faulty they are dulling severely bad and the light bulbs are burning and melting on the assembly causing a burning smell this is a safety hazard everyone is complaining from 2008-2010 the bulbs are melting onto the plastic causing the headlights to blow out and the clips used to hold the bulbs on track are pointing downwards so the lights are pointing towards the ground and not in ongoing traffic the consumers are paying too much out of pocket money on mercedes faulty parts this isn't fair at all we are all having crisis with these cars and don't…”
NHTSA complaint #11397439, filed 2021-02Mileage when problems were reported
43% of the 7 complaints with a mileage were filed for vehicles with under 50,000 miles; the middle half falls between 40,000 and 60,000 miles.
Complaints by year filed
Fewer than 15 complaints, too few for a reliable trend.
Recalls and investigations
- 17V479000Jul 28, 2017Air bags › Frontal › Passenger side › Inflator moduleCovers: Mercedes-Benz Sprinter 2500 2010–2011, Freightliner Sprinter 3500 2010–2011, Mercedes-Benz Sprinter 3500 2010–2011 +1 more
Daimler Vans USA, LLC (DVUSA) is recalling certain 2010-2011 Freightliner and Mercedes Benz Sprinter 2500 and 3500 vehicles. These vehicles are equipped with certain air bag inflators assembled into the passenger frontal air bag modules used as original…
- 16V077000Feb 10, 2016Air bags › Frontal › Driver side › Inflator moduleCovers: Mercedes-Benz Sprinter 2500 2010–2014, Freightliner Sprinter 3500 2007–2014, Sprinter 2500 2007–2014 +3 more
Daimler Vans USA, LLC (Daimler Vans) is recalling certain model year 2007-2009 Dodge Sprinter 2500 and 3500 vehicles manufactured July 1, 2006, to July 31, 2008, 2007-2014 Freightliner Sprinter 2500 and 3500 vehicles manufactured July 1, 2006, to July 1…
- 11V210000Mar 30, 2011Seat beltsCovers: Mercedes-Benz Sprinter 2500 2010–2011, Freightliner Sprinter 2500 2008–2011, Sprinter 3500 2008–2010 +3 more
Mercedes-benz is recalling certain model year 2008-2011 2500 and 3500 sprinter vehicles equipped with an optional three-seat bench in the passenger compartment. The seat benches in the second seating row may have been equipped with safety belts that do not…
- 10V655000Dec 29, 2010Body and structureCovers: Mercedes-Benz Sprinter 2500 2007, 2010, Sprinter 3500 2007, 2010
Mercedes benz is recalling certain model year 2007 and 2010 2500 and 3500 sprinter vehicles. The correct interior trim covering the a-pillars may not have been installed. If incorrect trim was installed on a vehicle, the vehicle would fail to comply with the…
- 10V642000Dec 21, 2010EquipmentCovers: Mercedes-Benz Sprinter 2500 2010–2011, Freightliner Sprinter 2500 2010–2011
Sprinter is recalling certain model year 2010-2011 freightliner 2500 sprinter and mercedes-benz sprinter vehicles equipped with an emergency exit window. The adhesive bond between the glass and the hinge on the top of the window may loosen.
- 10V294000Jun 29, 2010Fuel system, gasoline › Storage › Tank assembly › Filler pipe and capCovers: Mercedes-Benz Sprinter 2500 2010, Freightliner Sprinter 3500 2009–2010, Sprinter 2500 2009–2010 +3 more
Sprinter is recalling certain model year 2009 and 2010 vehicles manufactured from november 2009 through march 2010 and sold under the mercedes-benz, freightliner, and dodge brand name. The spring plate which attaches the oil filler neck to the cylinder-head…
Recall details for the 2010 Mercedes-Benz Sprinter 2500 → · Check a VIN at nhtsa.gov/recalls
Technical service bulletins
TSBs are manufacturer notes to dealers about known repair procedures. They are not recalls and do not by themselves mean a vehicle has a fault. 116 on record; the latest 10 are shown.
- 11038170Sep 19, 2026Other or unknown. Unavailability of MB Apps Complaint A popup is seen on the HU with the message "data connection temporarily not available". Cause MB Apps is officially sundowned for all vehicles with NTG5 Head Unit…
- 11036855Aug 26, 2026Transmission and drivetrain. Complaint While driving through muddy / sandy/ off road terrain "4Matic Currently Unavailable" message on the dash Cause This vehicle is not equipped with a fixed force distribution AWD, rather…
- 11035563Jul 1, 2026Other or unknown. ASSYST PLUS service reminder appears earlier than expected due to vehicle operating conditions Complaint The ASSYST PLUS service reminder appears earlier than expected. The customer or dealer may…
- 11034410Jun 15, 2026Transmission and drivetrain. Complaint Complaint A: The engine is jolting/bucking between 1700 and 1900 rpm. Complaint B: One or more mechanical related fault codes for EGR Valve stored in CDI control unit, with possible Check…
- 11034416Jun 3, 2026Fuel system. OM642 DPF Filter Cracked or Broken Complaint Vehicle will not start or exhibits noisy exhaust. Check Engine Lamp (CEL) is on. Multiple control unit communication and system faults may be present…
- 11031943Apr 18, 2026Engine. Complaint Rattling noise from underneath the vehicle. Cause One or more of the following conditions may be present: 1. The exhaust bracket from the DPF to the transmission is cracked or broken. •…
- 11030629Mar 23, 2026Fuel system. The check engine light is illuminated, or the AdBlue warning is active, with recorded faults related to AdBlue quality or concentration. Complaint Customer reports an illuminated check engine light…
- 11028113Jan 16, 2026Engine. EGR Valve Diagnosis & Cleaning (and EGR Cooler Cleaning) – OM642, Sprinter 906/907 Complaint A: The engine is jolting/bucking between 1700 and 1900 rpm. Complaint B: One or more mechanical related…
- 11023983Sep 26, 2025Other or unknown. Engine Oil Level Cannot Be Checked via Instrument Cluster Service Menu Complaint Sometimes the engine oil level cannot be determined using the instrument cluster's service menu. The following mes…
- 11023982Sep 16, 2025Transmission and drivetrain. Complaint Transmission control unit Y3/8n4 (fully integrated transmission control unit (VGS)) not listed in quick test and/or no communication possible with VGS. Cause Transmission control unit…
Other model years of the Mercedes-Benz Sprinter 2500
| Year | Complaints | Median mi | Recalls | Crash ★ | MPG | Score (50 = typical) | Trend |
|---|---|---|---|---|---|---|---|
| 2024 | 12 | 5,000 | 4 | — | — | — | Too new |
| 2023 | 19 | 2,100 | 7 | — | — | — | Too new |
| 2022 | 40 | 11,900 | 7 | — | — | 49 · Typical | Rising |
| 2021 | 45 | 3,200 | 18 | — | — | 51 · Typical | Rising |
| 2020 | 80 | 3,000 | 22 | — | — | 81 · More | Falling |
| 2019 | 68 | 17,500 | 42 | — | — | 69 · More | Falling |
| 2018 | 14 | 10,250 | 9 | — | — | — | Not enough data |
| 2017 | 13 | 18,000 | 7 | — | — | — | Not enough data |
| 2016 | 28 | 24,000 | 15 | — | — | 0 · Fewer | Falling |
| 2015 | 23 | 54,000 | 14 | — | — | — | Rising |
| 2014 | 38 | 50,000 | 6 | — | — | 0 · Fewer | Falling |
| 2013 | 21 | 41,296 | 3 | — | — | — | Rising |
| 2012 | 8 | 23,000 | 2 | — | — | — | Not enough data |
| 2011 | 14 | 20,386 | 4 | — | — | — | Not enough data |
| 2010 | 14 | 57,000 | 6 | — | — | — | Not enough data |
All Mercedes-Benz Sprinter 2500 model years · Best and worst years by complaints
Frequently asked questions
How many NHTSA complaints does the 2010 Mercedes-Benz Sprinter 2500 have?
NHTSA recorded 14 consumer complaints for the 2010 Mercedes-Benz Sprinter 2500 as of Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
What part of the 2010 Mercedes-Benz Sprinter 2500 is reported most often?
Air bags is named most often, in 4 complaints (29% of the total), followed by fuel system with 3.
Has the 2010 Mercedes-Benz Sprinter 2500 been recalled?
NHTSA lists 6 recall campaigns for this model year. To check a specific vehicle, enter its VIN at nhtsa.gov/recalls.
At what mileage are problems with the 2010 Mercedes-Benz Sprinter 2500 reported?
Among the 7 complaints that include a mileage, the median is 57,000 miles and the middle half falls between 40,000 and 60,000 miles; 43% were filed for vehicles with under 50,000 miles.
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
Complaint counts come from NHTSA’s public complaint database; we count each complaint once. The source records for this vehicle are on nhtsa.gov. Scores and trends are our own summaries of that data, described in the methodology. This page is not legal, safety or repair advice: for a specific vehicle, check its VIN at nhtsa.gov/recalls and ask a qualified mechanic. See an error? Tell us.