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Mercedes-Benz Sprinter 2500Model year report

2017 Mercedes-Benz Sprinter 2500 Problems

Complaints
13filed with NHTSA
Median mileage
18,000miles, 11 complaints with mileage
Recalls
7campaigns on record
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.

Sources: NHTSA records for the 2017 Mercedes-Benz Sprinter 2500 (complaints, recalls, investigations). Report an error

NHTSA recorded 13 consumer complaints for the 2017 Mercedes-Benz Sprinter 2500. The part named most often is steering, with 4 complaints (31% of the total), followed by electrical system (3) and engine (1). 11 of the complaints include a mileage, and 73% of those were filed for vehicles with under 50,000 miles; the median is 18,000 miles. NHTSA lists 7 recall campaigns and 99 technical service bulletins for this model year. Steering complaints overlap with 1 recall campaign covering the hose, piping, and connections and 3 technical service bulletins filed under the same part. Electrical system complaints overlap with 8 technical service bulletins filed under the same part.

This model year has fewer than 25 complaints on record, so the numbers below can change a lot with a few new reports.

Which parts are reported most

Complaints can name more than one part, so the counts add up to more than the total. Select a part to see its complaints, recalls and bulletins.

Example complaints

Steering: “The crosswind assist is not working. Because of the high profile on this van, it becomes very dangerous in windy conditions. We almost got blown out of the freeway because of this feature not working on our 2017 van. I took it to the dealer and they can not duplicate the issue. Of course not, we live in fresno where only gets windy once a year.”

NHTSA complaint #11104706, filed 2018-06, 200 miles

Electrical system: “Every 400 0r so miles the check engine light comes on. Codes are 19de00h and p16cc00 and p18f100 relating to the def burn. I have stopped at three mb dealerships. They look at code and reset system and tell me to drive the vehicle. They also have sent several people letters to request they have the vehicles for two weeks to study the problem. I can't do that.”

NHTSA complaint #11395473, filed 2021-02, 45,000 miles

Engine: “The contact owns a 2017 Mercedes-Benz Sprinter 2500. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The check engine warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed with a failed knock sensor, debris in the EGR valve, insufficient Selective Catalytic Reduction(SCR), and low DEF. The contact was informed that the knock sensor and the SCR converter needed to be replaced, and the EGR valve needed to be cleaned. The vehicle ws not repaired. …”

NHTSA complaint #11676933, filed 2025-07, 73,000 miles

Mileage when problems were reported

73% of the 11 complaints with a mileage were filed for vehicles with under 50,000 miles; the middle half falls between 200 and 55,000 miles.

45%0–109%10–2518%25–5018%50–759%75–1000%100–1500%150+
Share of complaints by mileage when the problem was reported, in thousands of miles (11 complaints with mileage). Red bars: under 50,000 miles. Bucket widths differ. Median: 18,000 miles.

Complaints by year filed

Fewer than 15 complaints, too few for a reliable trend.

20184202020212022202320242025
Complaints by year the complaint was filed with NHTSA. Red bars: the last 3 full calendar years used for the trend. The current year (2026) is partial.

Recalls and investigations

See all 7 recalls for the 2017 Mercedes-Benz Sprinter 2500 → · Check a VIN at nhtsa.gov/recalls

NHTSA investigations

Technical service bulletins

TSBs are manufacturer notes to dealers about known repair procedures. They are not recalls and do not by themselves mean a vehicle has a fault. 99 on record; the latest 10 are shown.

See all 99 bulletins →

Other model years of the Mercedes-Benz Sprinter 2500

YearComplaintsMedian miRecallsCrash ★MPGScore (50 = typical)Trend
2024125,0004———Too new
2023192,1007———Too new
20224011,9007——49 · TypicalRising
2021453,20018——51 · TypicalRising
2020803,00022——81 · MoreFalling
20196817,50042——69 · MoreFalling
20181410,2509———Not enough data
20171318,0007———Not enough data
20162824,00015——0 · FewerFalling
20152354,00014———Rising
20143850,0006——0 · FewerFalling
20132141,2963———Rising
2012823,0002———Not enough data
20111420,3864———Not enough data
20101457,0006———Not enough data

All Mercedes-Benz Sprinter 2500 model years · Best and worst years by complaints

Frequently asked questions

How many NHTSA complaints does the 2017 Mercedes-Benz Sprinter 2500 have?

NHTSA recorded 13 consumer complaints for the 2017 Mercedes-Benz Sprinter 2500 as of Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

What part of the 2017 Mercedes-Benz Sprinter 2500 is reported most often?

Steering is named most often, in 4 complaints (31% of the total), followed by electrical system with 3.

Has the 2017 Mercedes-Benz Sprinter 2500 been recalled?

NHTSA lists 7 recall campaigns for this model year. To check a specific vehicle, enter its VIN at nhtsa.gov/recalls.

At what mileage are problems with the 2017 Mercedes-Benz Sprinter 2500 reported?

Among the 11 complaints that include a mileage, the median is 18,000 miles and the middle half falls between 200 and 55,000 miles; 73% were filed for vehicles with under 50,000 miles.

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

Complaint counts come from NHTSA’s public complaint database; we count each complaint once. The source records for this vehicle are on nhtsa.gov. Scores and trends are our own summaries of that data, described in the methodology. This page is not legal, safety or repair advice: for a specific vehicle, check its VIN at nhtsa.gov/recalls and ask a qualified mechanic. See an error? Tell us.