2017 Mercedes-Benz Sprinter 2500 Steering Problems

“The crosswind assist is not working. Because of the high profile on this van, it becomes very dangerous in windy conditions. We almost got blown out of the freeway because of this feature not working on our 2017 van. I took it to the dealer and they can not duplicate the issue. Of course not, we live in fresno where only gets windy once a year.”

“Lower power steering hose detaching from cooler causing loss of power steering. I have 8500 miles on the van. This is a known issue across all sprinter forums. I have to add a new clamp to fix the issue. Im so surprised to learn that mb have done nothing to fix that issue on all sprinter van... Its a time bomb to happen 7 could seriously have a deadly consequence in an emergency losing your power steering”

“While driving slowly (10mph), roughly straight, on a gravel road, the power steering suddenly failed. I was able to steer, but steering effort was very high. The lower hose connected to the cooler for the power steering fluid had fallen off and all the fluid had been expelled. I could see no reason for this to have happened. The clamp was still connected to the hose. There was no evidence of anything hitting the hose. There was no evidence of damage to the hose. I re-attached the hose. …”

“The contact owns a 2017 Mercedes-Benz Sprinter 2500. The contact received notification of NHTSA campaign number: 20V663000 (Steering) however, the part to do the recall repair was unavailable. The contact called the local dealer who stated that parts were not yet available. The contact was informed the parts were backordered until May 30, 2022. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The contact had not experienced a failure. Parts distribution disconnect.”