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SteeringPart report

2020 Mercedes-Benz Sprinter 2500 Steering Problems

Complaints
8about this part
Share
10%of 80 total for the year
Median mileage
1,600miles
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.

NHTSA recorded 8 complaints about the steering of the 2020 Mercedes-Benz Sprinter 2500, 10% of the 80 complaints for this model year. Where a mileage was given, the median is 1,600 miles. 2 recall campaigns on record are filed under a similar system.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“I took my van to the local mercedes dealer concerned about NHTSA recall 20v-663. I know owners of sprinter vans who are taking their vans in for this recall and the spring type power steering clamp is being replaced with a screw clamp. My 2020 sprinter built in feb. 2020 is not being captured by the scope of this recall yet has a spring clamp installed and the hose is not fully seated. My vs30 platform 907 van was manufactured in germany rather than charleston, sc and for some reason is being excluded from this recall. My local mercedes dealer will not address this for me. …”

NHTSA complaint #11390785, filed 2021-01, 3,000 miles

“The active lane keeping assist is highly dangerous and needs to be permanently disabled or removed from the vehicle. I narrowly avoided getting into a accident. I was driving on the highway in the left lane and had to serve around some dump items that fell of the back of the truck ahead. The active lane keeping assist forced the van back into the lane and towards the junk in the road and ended up running over it. It could of been a lot worse if the object was bigger, a car, person or animal. I should be able to turn it off once! Not every time I have to restart the vehicle. …”

NHTSA complaint #11352167, filed 2020-08, 450 miles

“Power steering hose is too short for its fitting, and at risk of separating and causing a loss of power steering and loss of vehicle control. The vehicle is brand new. A recall should be issued for this, and/or it should be repaired under warranty. This is a dangerous situation that appears mercedes benz is failing to address.”

NHTSA complaint #11388261, filed 2021-01, 100 miles

“The power steering hose slipped off the fitting and sprayed hydraulic fluid in the engine bay. This disabled vehicle and required us to be towed. There was already a recall on this item in canada, mercedes needs to come up with a permanent fix to prevent this from happening. I even took some additional precautions and had mercedes installed a stronger clamp on the power steering hose. Even with this clamp in place, the hose still came off after driving less than 1000 miles. The hydraulic fluid that mercedes specifies is not commonly found also leading to delays in getting it repaired.”

NHTSA complaint #11375245, filed 2020-11, 700 miles

“Bought vehicle 26 sep 20 from general rv in draper, utah I was informed of the winnebago revel 2nd alternator recall number 162 had to be completed before I drove the vehicle off the lot. So, I was told [per manager mike mallory] it was completed on october 10th and thus drove it off the lot on october 22nd, 2020. Fast forward four months to feb 2021 as started to notice a god-awful squealing sound when I started the vehicle no matter what temperatures and it has progressively got worse up until april now. …”

NHTSA complaint #11414506, filed 2021-04

Related recalls

Related service bulletins

Steering: other model years

YearComplaintsShare of year
2023211%
202225%
202137%
2020810%
20191522%
2018321%
2017431%
2016311%
2015417%
201315%
2010214%

Other parts of the 2020 Mercedes-Benz Sprinter 2500

Electrical system
20 complaints
Transmission and drivetrain
18 complaints
Engine
15 complaints
Forward collision avoidance
14 complaints
Brakes
12 complaints
Other or unknown
9 complaints
Lane departure
7 complaints
Vehicle speed control
5 complaints
Fuel system
4 complaints
Back-over prevention (rear camera)
3 complaints
Visibility (wipers, defrost, mirrors)
3 complaints
Seats
2 complaints

← All problems reported for the 2020 Mercedes-Benz Sprinter 2500

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology