2020 Mercedes-Benz Sprinter 2500 Visibility (wipers, defrost, mirrors) Problems
- Complaints
- 3about this part
- Share
- 4%of 80 total for the year
- Median mileage
- 700miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 3 complaints about the visibility of the 2020 Mercedes-Benz Sprinter 2500, 4% of the 80 complaints for this model year. Where a mileage was given, the median is 700 miles.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“The windshield wipers are malfunctioning. They randomly turn on after using the blinkers. I cannot get them to turn off unless I turn off the vehicle. I'm afraid they will begin to fail completely and eventually not turn on. This will be a safety issue when it rains. I took the vehicle to the Mercedes-Benz dealership and they were able to reproduce the problem. They said the windshield wiper module in the steering wheel needs to be replaced. It is available for inspection upon request. There were no warnings, messages, or symptoms of the problem prior to the failure. …”
NHTSA complaint #11549736, filed 2023-10“The contact owns a 2020 Mercedes-Benz Sprinter 2500. The contact stated while driving 60 MPH, the passenger’s sideview mirror started rattling, making it difficult to see out the mirror. The vehicle was taken to the dealer and the housing of the mirror was pushed back into place; however, the failure persisted. The manufacturer was not contacted or notified of the failure. The failure mileage was 700.”
NHTSA complaint #11489762, filed 2022-10, 700 milesRelated service bulletins
- 11016430Mar 10, 2025Warning Lamp "Washer Fluid Empty" Yet Reservoir Is Not Empty Complaint: Warning lamp "washer fluid empty", even thought the washer fluid reservoir is full Cause: Insufficient…
- 10228818Dec 11, 2022Complaint Various customer concerns of Climate Control system operating inadequately. Cause Stepper motor linkage in the heater case may cause a mechanical fault during actuation…
- 10199660Jul 8, 2021Coolant warning in instrument cluster - Leak in coolant line
- 10179959Aug 19, 2020Left and/or right window regulator mount is broken
- 10171650Jan 21, 2020Climate Control Blower Motor Nonfunctional
Visibility (wipers, defrost, mirrors): other model years
Other parts of the 2020 Mercedes-Benz Sprinter 2500
20 complaintsTransmission and drivetrain
18 complaintsEngine
15 complaintsForward collision avoidance
14 complaintsBrakes
12 complaintsOther or unknown
9 complaintsSteering
8 complaintsLane departure
7 complaintsVehicle speed control
5 complaintsFuel system
4 complaintsBack-over prevention (rear camera)
3 complaintsSeats
2 complaints
← All problems reported for the 2020 Mercedes-Benz Sprinter 2500
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology