2021 Mercedes-Benz Sprinter 2500 Visibility (wipers, defrost, mirrors) Problems
- Complaints
- 3about this part
- Share
- 7%of 45 total for the year
- Median mileage
- —not reported
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 3 complaints about the visibility of the 2021 Mercedes-Benz Sprinter 2500, 7% of the 45 complaints for this model year.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“Purchased CPO certified Mercedes-Benz 2021 Sprinter Rv Van that was sold to me by Mercedes-Benz of S. Orlando Florida with illegal window and windshield tint and when I complained they stated it’s buyer’s responsibility to pay for removing once it’s sold. It’s a safety hazard as it was extremely difficult to see at night. Police pulled us over for it, but kindly told us to remove it for our safety. The same answer was stated for the significant rust on the roof as buyer had opportunity to view before purchase…..not typical to climb up the roof for seniors. …”
NHTSA complaint #11627353, filed 2024-11“The windshield wipers malfunction. The windshield wipers turn on when using the turn signals and do not turn off when switched off. The manufacturer suggests disconnecting the fuse - safety issue is they are distracting when on continuous. The problem started with wipers operating only when the turn signal was used, now the wipers operate continuously- will not turn off when the vehicle is on.”
NHTSA complaint #11604362, filed 2024-07“2020 Mercedes-Benz Sprinter. When the right turn signal is activated and the steering wheel is turned right, the windshield wipers activate unexpectedly. Diagnostic codes B230015 and B230615 are stored, indicating windshield wiper switch and wipe/wash malfunction. Concern appears related to the steering column multifunction switch/module. This affects driver visibility and steering-column control functions during turning/signaling.”
NHTSA complaint #11744838, filed 2026-06Related service bulletins
- 11016430Mar 10, 2025Warning Lamp "Washer Fluid Empty" Yet Reservoir Is Not Empty Complaint: Warning lamp "washer fluid empty", even thought the washer fluid reservoir is full Cause: Insufficient…
- 10249333Dec 13, 2023Mercedes-Benz AG, the manufacturer of Sprinter vehicles, has determined that on certain Sprinter (907 platform) vehicles, the chemical composition of the topcoat paint might not…
- 10249332Dec 13, 2023Mercedes-Benz AG, the manufacturer of Sprinter vehicles, has determined that on certain Sprinter (907 platform) vehicles, the chemical composition of the topcoat paint might not…
- 10228818Dec 11, 2022Complaint Various customer concerns of Climate Control system operating inadequately. Cause Stepper motor linkage in the heater case may cause a mechanical fault during actuation…
Visibility (wipers, defrost, mirrors): other model years
Other parts of the 2021 Mercedes-Benz Sprinter 2500
9 complaintsForward collision avoidance
9 complaintsBrakes
8 complaintsLane departure
7 complaintsOther or unknown
6 complaintsEngine
5 complaintsTransmission and drivetrain
5 complaintsBody and structure
4 complaintsFuel system
3 complaintsSeats
3 complaintsSteering
3 complaintsAir bags
2 complaints
← All problems reported for the 2021 Mercedes-Benz Sprinter 2500
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology