2021 Mercedes-Benz Sprinter 2500 Forward collision avoidance Problems
- Complaints
- 9about this part
- Share
- 20%of 45 total for the year
- Median mileage
- 3,200miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 9 complaints about the forward collision avoidance of the 2021 Mercedes-Benz Sprinter 2500, 20% of the 45 complaints for this model year. Where a mileage was given, the median is 3,200 miles.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“since I am chemically sensitive and they had sprayed so much cleaner in this vehicle that when my husband got it home he took vinegar and cleaned it out many times and then he took it to someone to have them do the floor over so the plastic smell wouldn't stink so bad for me. It had to be there for a couple weeks or this I'm sure would have showed up much sooner. …”
NHTSA complaint #11560427, filed 2023-12“When driving in a low-density area, on roads with little to no traffic, the vehicle assumes that the radar has failed if it does not see a vehicle in front of it for a long enough time. Since this is a larger van, I tend to drive 65mph on higher speed roads such as an interstate. Many cars understandably pass me as the speed limit is usually much higher. Even though they pass me the van does not register that car on the radar in regard to its failure state. …”
NHTSA complaint #11491076, filed 2022-10“My 2021 Mercedes Benz Sprinter van came equipped with Lane Keeping Assistance and Automatic Braking features that are on by default every time the engine is started. There is no way for an owner or a Mercedes Benz technician to have the safety feature set to remain off until the driver chooses to engage the features. I believe this is a safety hazard, as we experienced 2 incidents on a recent trip. 1. Lane Keeping Assistance took over the vehicle without warning from a slight wind gust, and almost caused us to get in an accident. …”
NHTSA complaint #11437425, filed 2021-10“Entire brake system (distance warning, active brake assist) malfunctions frequently without conditions that warrant. Brakes and steering impeded and distracts and startles driver. Problem confirmed by dealer without remedy. Dealer states no malfunction in system. Taken vehicle to dealer on four separate occasions. Dealer recalibrated and reset and called tech support at manufacturer and manufacturer said that is the way it is supposed to operate. The problems persist on every trip we take. Warning indicators began within 50 miles of my picking up the vehicle brand new from the dealer. …”
NHTSA complaint #11452148, filed 2022-02“The ABS front wheel sensor became inoperable after 27K. This disables several onboard systems that assist in vehicle control, including blind spot detection, and collision warning systems. Looking at the sensor - it completely separated at the connector by the wheel hub. The surrounding area showed no signs of unusual trauma or deterioration.”
NHTSA complaint #11665427, filed 2025-06Related service bulletins
- 10186143Dec 3, 2020Various complaints in connection with reversing camera, fault code FR8
Forward collision avoidance: other model years
Other parts of the 2021 Mercedes-Benz Sprinter 2500
9 complaintsBrakes
8 complaintsLane departure
7 complaintsOther or unknown
6 complaintsEngine
5 complaintsTransmission and drivetrain
5 complaintsBody and structure
4 complaintsFuel system
3 complaintsSeats
3 complaintsSteering
3 complaintsVisibility (wipers, defrost, mirrors)
3 complaintsAir bags
2 complaints
← All problems reported for the 2021 Mercedes-Benz Sprinter 2500
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology