2019 Mercedes-Benz Sprinter 2500 Forward collision avoidance Problems

“The automatic emergency braking feature is regularly activated while driving on the highway when driving under bridges and large overhead road signs. Sometimes, the van only beeps at me, indicating that an obstruction was detected but not doing anything in response. More alarmingly, however, the van has slammed on the brakes while going full speed on the highway several times, sending my tools flying forward and almost creating an accident with the car behind me. The dealership has tried to fix it 3 times and it’s still doing it. …”

“The contact owns a 2019 Mercedes-Benz Sprinter 2500. The contact stated that on several occasions when the vehicle was started, the message Distance Assistance Currently Unavailable was displayed. The contact also stated that while driving on several occasions at various speeds, the cruise control was activated, but the option failed to appear on the screen. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The manufacturer was notified of the failure. The failure mileage was 8,149.”

“The adaptive distance assist system shuts down if no vehicle is sensed for approximately 1.5 hours. The system typically will not re-engage until the vehicle is restarted with an object in front of the vehicle enabling the system to self confirm that the sensors are functioning properly. This is a defect as the system should never turn off due to lack of vehicle detection. A typical drive across west Texas or SW New Mexico makes this happen all the time.”

“The Distronic Front radar sensor that controls Forward Collision Warning , Emergency Braking and Adaptive cruise control failed twice during a 900 mile road trip. Once the sensor literally fell out of it's bracket leaving the system non working and putting my family at risk. Second time it failed during a snow storm with limited visibility in Wyoming. There are numerous reports in Mercedes forums that this sensor fails frequently jeopardizing the safety of occupants. There were not warnings prior to the failure and Mercedes”