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BrakesPart report

2019 Mercedes-Benz Sprinter 2500 Brakes Problems

Complaints
9about this part
Share
13%of 68 total for the year
Median mileage
37,750miles
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.

NHTSA recorded 9 complaints about the brakes of the 2019 Mercedes-Benz Sprinter 2500, 13% of the 68 complaints for this model year. Where a mileage was given, the median is 37,750 miles. 6 of these say a crash was involved, according to the filers. 2 recall campaigns on record are filed under a similar system.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“New purchase 02-29-2020; the mercedes SPRINTER 2500 that was upfitted by airstream into the airstream interstate nineteen. I drove about 60 miles and when backing from a parking spot I felt a sudden grab/jolt from the right front undercarriage as if backed over a dog/child. Thankfully nothing. Three more times this occurred over two days but w/o finding a cause I chose to drive 800 miles to seattle from california via I-5. …”

NHTSA complaint #11317084, filed 2020-03, 130 miles

“The delivery driver placed the van in park on a hill and engaged the emergency parking brake. While the engine was still running the delivery driver took a minute or two to locate his package and proceeded to step out of the driver door while the van was still running. Just as he was stepping out of the van the driver heard several loud clicks and the van proceeded roll away and was stopped by a large tree branch that caused damage to the roof of the van. …”

NHTSA complaint #11415509, filed 2021-05, 28,500 miles

“The contact owns a 2019 Mercedes-Benz Sprinter 2500. The contact stated that while the vehicle was at the dealer for routine maintenance, the dealer determined that the rear driver's side brake caliper was corroded and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 47,000. The VIN was unavailable.”

NHTSA complaint #11512185, filed 2023-03, 47,000 miles

“The contact owns a 2019 Mercedes-Benz Sprinter 2500. The contact stated that while driving at various speeds with the stability crosswinds feature engaged in windy weather, the brakes independently activated without driver input, and the vehicle swerved and was uncontrollable. There were no warning lights illuminated. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 80,000.”

NHTSA complaint #11581121, filed 2024-04, 80,000 miles

“The contact owns a 2019 Mercedes-Benz Sprinter 2500. The contact stated that while the vehicle was parked, it inadvertently rolled backward and crashed into a garage. The vehicle's rear doors were damaged. The dealer was aware of the failure and scheduled an upcoming appointment on January 25th, to replace the rear doors. The manufacturer was not made aware of the failure. Upon investigation, the contact related the failure to NHTSA Campaign Number: 21V972000 (Electrical System) however, the part to do the recall repair was available. The VIN was included in the recall. …”

NHTSA complaint #11447877, filed 2022-01, 13,575 miles

Related recalls

Related service bulletins

Brakes: other model years

YearComplaintsShare of year
2024325%
2023211%
202213%
2021818%
20201215%
2019913%
2016414%
201529%
201438%
2013210%
2012113%

Other parts of the 2019 Mercedes-Benz Sprinter 2500

Steering
15 complaints
Transmission and drivetrain
14 complaints
Electrical system
9 complaints
Other or unknown
9 complaints
Engine
5 complaints
Forward collision avoidance
4 complaints
Vehicle speed control
4 complaints
Visibility (wipers, defrost, mirrors)
4 complaints
Electronic stability control
3 complaints
Seat belts
3 complaints
Air bags
2 complaints
Body and structure
2 complaints

← All problems reported for the 2019 Mercedes-Benz Sprinter 2500

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology