2019 Mercedes-Benz Sprinter 2500 Transmission and drivetrain Problems
- Complaints
- 14about this part
- Share
- 21%of 68 total for the year
- Median mileage
- 28,873miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 14 complaints about the transmission and drivetrain of the 2019 Mercedes-Benz Sprinter 2500, 21% of the 68 complaints for this model year. Where a mileage was given, the median is 28,873 miles. 3 of these say a crash was involved, according to the filers. 1 recall campaign on record is filed under a similar system.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“It is brand new vehicle and while driving a strange sound is coming from the vehicle, I went back to dealer and I was told it is an manufacturing defect on driver shaft and bearings. No parts available so far and they refuse to give another new vehicle, they are not able to provide loan vehicle either. I am stuck and can do nothing instead making monthly payments for no vehicle!”
NHTSA complaint #11187346, filed 2019-03, 120 miles“We run a fleet of mercedes sprinters and we have encountered an issue that under certain circumstances the vehicle in question may roll freely after being placed into park. The indicator on the dashboard shows that the vehicle is in park, but after 10 minutes of idle time some vehicles will release from the parking position and roll freely. We have multiplied this issue on 4 units so far. Mercedes has replaced a transmission on this unit under warranty and it seems to remedy the problem at this time. …”
NHTSA complaint #11404417, filed 2021-03, 20,900 miles“We are experiencing an issue with our 2019 mercedes sprinters freely rolling in park after 10 minutes of idle time. We have 20 sprinters and out of the 20 we were able to duplicate this issue on 4 so far. One unit spent about two months at the dealer and they replaced the transmission on it. That seemed to have fix the issue. This unit has been at the dealer for about a month now, and they have not done any work to it as of this writing. They have advised us that mercedes is investigating and working on a solution. …”
NHTSA complaint #11405798, filed 2021-03, 39,610 miles“We are experiencing an issue with our 2019 mercedes sprinters freely rolling in park after 10 minutes of idle time. We have 20 sprinters and out of the 20 we were able to duplicate this issue on 4 so far. One unit spent about two months at the dealer and they replaced the transmission on it. That seemed to have fix the issue. We have a second unit at the dealer that has been there for about a month now. They have not done any work to it as of this writing. They have advised us that mercedes is investigating and working on a solution. …”
NHTSA complaint #11405803, filed 2021-03, 28,873 miles“We are experiencing an issue with our 2019 mercedes sprinters freely rolling in park after 10 minutes of idle time. We have 20 sprinters and out of the 20 we were able to duplicate this issue on 4 so far. One unit spent about two months at the dealer and they replaced the transmission on it. That seemed to have fix the issue. We have a second unit at the dealer that has been there for about a month now. They have not done any work to it as of this writing. They have advised us that mercedes is investigating and working on a solution. …”
NHTSA complaint #11405804, filed 2021-03, 42,935 milesRelated recalls
- 22V796000Oct 21, 2022Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles equipped with a manual parking brake…Covers: Mercedes-Benz Sprinter 2500 2019–2022, Sprinter 3500 2019–2022, Sprinter 1500 2019–2022 +5 more
Related service bulletins
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- 11034410Jun 15, 2026Complaint Complaint A: The engine is jolting/bucking between 1700 and 1900 rpm. Complaint B: One or more mechanical related fault codes for EGR Valve stored in CDI control unit…
- 11023982Sep 16, 2025Complaint Transmission control unit Y3/8n4 (fully integrated transmission control unit (VGS)) not listed in quick test and/or no communication possible with VGS. Cause…
- 11009854Oct 25, 2024Complaint: Noises when reversing slowly <5 km/h (squeaking) Cause: There is a seal in the electric drivetrain that seals off the coolant system from the electric motor. This seal…
- 10253244Mar 1, 2024Propeller Shaft Check Strap on the crossmember may not have been installed.
- 10232555Jan 18, 2023Update Software - Comfort Function
- 10205296Oct 4, 202115MPH Noise on propeller shaft/rear axle.
- 10187498Jan 21, 2021Replace propeller shaft
Transmission and drivetrain: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2024 | 2 | 17% |
| 2023 | 5 | 26% |
| 2022 | 3 | 8% |
| 2021 | 5 | 11% |
| 2020 | 18 | 23% |
| 2019 | 14 | 21% |
| 2018 | 3 | 21% |
| 2017 | 1 | 8% |
| 2016 | 1 | 4% |
| 2015 | 1 | 4% |
| 2014 | 2 | 5% |
| 2013 | 1 | 5% |
| 2011 | 1 | 7% |
Other parts of the 2019 Mercedes-Benz Sprinter 2500
15 complaintsBrakes
9 complaintsElectrical system
9 complaintsOther or unknown
9 complaintsEngine
5 complaintsForward collision avoidance
4 complaintsVehicle speed control
4 complaintsVisibility (wipers, defrost, mirrors)
4 complaintsElectronic stability control
3 complaintsSeat belts
3 complaintsAir bags
2 complaintsBody and structure
2 complaints
← All problems reported for the 2019 Mercedes-Benz Sprinter 2500
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology