2024 Mercedes-Benz Sprinter 2500 Transmission and drivetrain Problems
- Complaints
- 2about this part
- Share
- 17%of 12 total for the year
- Median mileage
- —not reported
- Trend
- Too newThis model year is less than 4 years old, so a trend is not meaningful yet.
NHTSA recorded 2 complaints about the transmission and drivetrain of the 2024 Mercedes-Benz Sprinter 2500, 17% of the 12 complaints for this model year.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“Complaint Description I am filing this complaint with the National Highway Traffic Safety Administration regarding a safety issue with my new Mercedes Benz Sprinter 2500. I purchased this vehicle brand new from Mercedes Benz Manhattan. From the first day of ownership, I began experiencing multiple serious problems with the van. The main issue is that exhaust smoke and/or crankcase gases enter the cabin while driving. In addition, the vehicle experiences strong vibrations and the transmission frequently kicks or shifts abruptly. …”
NHTSA complaint #11724480, filed 2026-03Related service bulletins
- 11036855Aug 26, 2026Complaint While driving through muddy / sandy/ off road terrain "4Matic Currently Unavailable" message on the dash Cause This vehicle is not equipped with a fixed force…
- 11036850Aug 6, 2026Complaint The coolant warning lamp may be displayed in the instrument cluster. The malfunction indicator lamp (MIL) may also be illuminated. Cause Moisture or corrosion may be…
- 11036851Aug 5, 2026OM654 Engine Oil Consumption Complaint The customer may report repeated low engine oil level warnings in the instrument cluster. The customer may also state that engine oil must…
- 11035562Jul 17, 2026Model 907 with all-wheel drive (A4M) – All-wheel drive inoperative Complaint The customer may report one or more of the following: • All-wheel drive is unavailable or…
- 11034408Jun 29, 2026Complaint The check engine light is activated, accompanied by one or more of the following fault codes related to the Boost Pressure Positioner: • P300A6D The boost pressure is…
- 11034410Jun 15, 2026Complaint Complaint A: The engine is jolting/bucking between 1700 and 1900 rpm. Complaint B: One or more mechanical related fault codes for EGR Valve stored in CDI control unit…
- 11034412Jun 2, 2026Complaint ASSYST values in XENTRY actual values and workshop menu of instrument cluster are implausibly excessive. Infor-mation: According to ASSYST values in XENTRY Diagnosis…
- 11033160May 26, 2026Sprinter 907 - Rear Axle Noise Diagnosis Best Practices Complaint Various noises from area of rear axle while driving Cause A: Howling Noises The high‑frequency howling noise is…
- 11023982Sep 16, 2025Complaint Transmission control unit Y3/8n4 (fully integrated transmission control unit (VGS)) not listed in quick test and/or no communication possible with VGS. Cause…
- 11011221Nov 20, 2024Pre-Case creation for 725.0/.1 Transmissions Complaint: To insure vehicle down time is kept at a minimum and all required information is available when case is escalated, as well…
Transmission and drivetrain: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2024 | 2 | 17% |
| 2023 | 5 | 26% |
| 2022 | 3 | 8% |
| 2021 | 5 | 11% |
| 2020 | 18 | 23% |
| 2019 | 14 | 21% |
| 2018 | 3 | 21% |
| 2017 | 1 | 8% |
| 2016 | 1 | 4% |
| 2015 | 1 | 4% |
| 2014 | 2 | 5% |
| 2013 | 1 | 5% |
| 2011 | 1 | 7% |
Other parts of the 2024 Mercedes-Benz Sprinter 2500
3 complaintsOther or unknown
3 complaintsElectrical system
2 complaintsSeat belts
2 complaintsEngine
1 complaintsForward collision avoidance
1 complaintsFuel system
1 complaintsVisibility (wipers, defrost, mirrors)
1 complaints
← All problems reported for the 2024 Mercedes-Benz Sprinter 2500
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Nov 1, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology