2018 Mercedes-Benz Sprinter 2500 Transmission and drivetrain Problems
- Complaints
- 3about this part
- Share
- 21%of 14 total for the year
- Median mileage
- 3,750miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 3 complaints about the transmission and drivetrain of the 2018 Mercedes-Benz Sprinter 2500, 21% of the 14 complaints for this model year. Where a mileage was given, the median is 3,750 miles.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“Since september of 2019 with around 4500 miles on the vehicle, loose bolts were found that holds up fuel tank. Several driveshafts (aka pilot shafts) failed and were replaced. The rear differential failed and was replaced. Several tires have been replaced. This vehicle vibrates at highway speeds. Mercedes benz has made several attempts over 80 days to cure this vibration problem. Photos were sent to the service manager at wagner mercedes benz on 10/2/2019 showing loose bolts which they secured fuel tank. The vehicle currently has 7400 miles on it. …”
NHTSA complaint #11321880, filed 2020-04, 4,500 miles“it grovernor at 7o mph which you can not pass. you can not go up some hills at the speed limit it will not idle it turn off all the time, to keep the van idling you have to put it in drive and put on the e brake and hope it does not move the back doors are always lock and when you unlock the back doors, the van turn off , in the cold months your passengers freeze. This may not sound like must to you but come and drive this van this could be a bad safety issue. this van is wrongfully and poorly engineer.”
NHTSA complaint #11503321, filed 2023-01Related service bulletins
- 11036855Aug 26, 2026Complaint While driving through muddy / sandy/ off road terrain "4Matic Currently Unavailable" message on the dash Cause This vehicle is not equipped with a fixed force…
- 11034410Jun 15, 2026Complaint Complaint A: The engine is jolting/bucking between 1700 and 1900 rpm. Complaint B: One or more mechanical related fault codes for EGR Valve stored in CDI control unit…
- 11023982Sep 16, 2025Complaint Transmission control unit Y3/8n4 (fully integrated transmission control unit (VGS)) not listed in quick test and/or no communication possible with VGS. Cause…
- 10151957Jul 23, 2018Automatic Transmission Housing Cracked: Damage Resulting From Cracked Diesel Particulate Filter Bracket
Transmission and drivetrain: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2024 | 2 | 17% |
| 2023 | 5 | 26% |
| 2022 | 3 | 8% |
| 2021 | 5 | 11% |
| 2020 | 18 | 23% |
| 2019 | 14 | 21% |
| 2018 | 3 | 21% |
| 2017 | 1 | 8% |
| 2016 | 1 | 4% |
| 2015 | 1 | 4% |
| 2014 | 2 | 5% |
| 2013 | 1 | 5% |
| 2011 | 1 | 7% |
Other parts of the 2018 Mercedes-Benz Sprinter 2500
4 complaintsSteering
3 complaintsElectrical system
2 complaintsEngine
2 complaintsOther or unknown
2 complaintsSeat belts
2 complaintsBody and structure
2 complaintsEngine cooling
1 complaintsFuel system
1 complaintsLane departure
1 complaintsSuspension
1 complaints
← All problems reported for the 2018 Mercedes-Benz Sprinter 2500
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Nov 1, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology