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Transmission and drivetrainPart report

2022 Mercedes-Benz Sprinter 2500 Transmission and drivetrain Problems

Complaints
3about this part
Share
8%of 40 total for the year
Median mileage
—not reported
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.

NHTSA recorded 3 complaints about the transmission and drivetrain of the 2022 Mercedes-Benz Sprinter 2500, 8% of the 40 complaints for this model year. 1 recall campaign on record is filed under a similar system.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“The vehicle will lose power at high altitudes. I will push the gas pedal all the way down and the RPMs do not move nor does the vehicle move. This has left me in dangerous situations at intersections. I have spoken with a Mercedes dealer in Denver and they have multiple reports of this problem. The vehicle only has 1800 miles and this has happened multiple times at altitude.”

NHTSA complaint #11516619, filed 2023-04

“Upon starting the van (brand new, less than 300 mi driven) everything functions normally in P, however as soon as I shift into D, there is no power and the gas pedal is completely unresponsive (Can push pedal to the floor and still 0 RPM). This issue happens randomly, though the common factor that myself and many others have experienced is being at altitude >5000ft (quite common in western US). There are no warning/error indicators and service dashboard looks clean. …”

NHTSA complaint #11519068, filed 2023-04

“At least 5 occurneces, all at elevations above 7000' and in moderately warm weather. After normal engine start, put vehicle in reverse, able to roll out of parking spot, but throttle completely unaffected by accelerator position. Leaving vehicle in a dangerous position. Putting back in park, vehicle can rev to 5000RPM, but back in R or D, no throttle response. Eninge OFF/ON several times seems to clear the issue which appears to be software related. No indications or faults were given on the dashboard. …”

NHTSA complaint #11550018, filed 2023-10

Related recalls

Related service bulletins

Transmission and drivetrain: other model years

YearComplaintsShare of year
2024217%
2023526%
202238%
2021511%
20201823%
20191421%
2018321%
201718%
201614%
201514%
201425%
201315%
201117%

Other parts of the 2022 Mercedes-Benz Sprinter 2500

Electrical system
9 complaints
Engine
8 complaints
Forward collision avoidance
8 complaints
Other or unknown
8 complaints
Vehicle speed control
5 complaints
Fuel system
4 complaints
Lane departure
4 complaints
Air bags
2 complaints
Steering
2 complaints
Body and structure
2 complaints
Visibility (wipers, defrost, mirrors)
2 complaints
Brakes
1 complaints

← All problems reported for the 2022 Mercedes-Benz Sprinter 2500

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology