2018 Mercedes-Benz Sprinter 2500 Electrical system Problems
- Complaints
- 2about this part
- Share
- 14%of 14 total for the year
- Median mileage
- 40,000miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 2 complaints about the electrical system of the 2018 Mercedes-Benz Sprinter 2500, 14% of the 14 complaints for this model year. Where a mileage was given, the median is 40,000 miles.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“The contact owns a 2018 Mercedes-Benz Sprinter 2500. The contact stated that while the vehicle was parked, the contact became aware of an electrical burning odor. Upon touching the steering wheel, the steering wheel was extremely hot. After the vehicle was driven, the steering wheel gradually cooled down. The owner expressed concerns that the air bag might inadvertently deploy due to the heat. There were no warning lights illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 40,000.”
NHTSA complaint #11719801, filed 2026-02, 40,000 miles“it grovernor at 7o mph which you can not pass. you can not go up some hills at the speed limit it will not idle it turn off all the time, to keep the van idling you have to put it in drive and put on the e brake and hope it does not move the back doors are always lock and when you unlock the back doors, the van turn off , in the cold months your passengers freeze. This may not sound like must to you but come and drive this van this could be a bad safety issue. this van is wrongfully and poorly engineer.”
NHTSA complaint #11503321, filed 2023-01Related service bulletins
- 10231020Jan 13, 2023Complaint Various issues including control unit programming procedure will not complete successfully/no newer software found, communication faults, or sporadic malfunction of…
- 10222473Sep 13, 2022Complaint Customer purchased pre-owned MY18-21 ex-Amazon Sprinter (SA code Z3A) and does not want Amazon specific Parameterizable Special Module (PSM) functions (driver alert…
- 10206072Dec 14, 2021"The âmonitor status this driving cycle (PID 41)â can be displayed as âdisabledâ in the generic scan tool although no monitor of this group is disabled "
- 10206073Dec 7, 2021Various complaints due to aftermarket OBDII device installed
- 10187796Jan 14, 2021Replace 3rd brake lamp, remove soft top compartment cover to access.
Electrical system: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2024 | 2 | 17% |
| 2023 | 2 | 11% |
| 2022 | 9 | 23% |
| 2021 | 9 | 20% |
| 2020 | 20 | 25% |
| 2019 | 9 | 13% |
| 2018 | 2 | 14% |
| 2017 | 3 | 23% |
| 2016 | 3 | 11% |
| 2015 | 2 | 9% |
| 2014 | 3 | 8% |
| 2013 | 1 | 5% |
| 2011 | 2 | 14% |
| 2010 | 2 | 14% |
Other parts of the 2018 Mercedes-Benz Sprinter 2500
4 complaintsSteering
3 complaintsTransmission and drivetrain
3 complaintsEngine
2 complaintsOther or unknown
2 complaintsSeat belts
2 complaintsBody and structure
2 complaintsEngine cooling
1 complaintsFuel system
1 complaintsLane departure
1 complaintsSuspension
1 complaints
← All problems reported for the 2018 Mercedes-Benz Sprinter 2500
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology