2023 Mercedes-Benz Sprinter 2500 Electrical system Problems
- Complaints
- 2about this part
- Share
- 11%of 19 total for the year
- Median mileage
- —not reported
- Trend
- Too newThis model year is less than 4 years old, so a trend is not meaningful yet.
NHTSA recorded 2 complaints about the electrical system of the 2023 Mercedes-Benz Sprinter 2500, 11% of the 19 complaints for this model year. 1 a fire, according to the filers. 2 recall campaigns on record are filed under a similar system.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“On January 19, 2026, my neighbors / daughter noticed smoke was coming from under the van that had been parked for over 3 hours. Shortly after, he confirmed the van had caught fire. I asked him to call the fire department.”
NHTSA complaint #11748198, filed 2026-07“The ECM harness was wired too close to a sharp metal piece within the engine bay, the clip MBZ uses to secure it was insufficient to hold it back, the thick wiring harness got caught on the metal piece and overtime got cut deeply causing a short with thermal issues spreading to other components, the wiring harness melted together and caused so much heat in the engine bay that other components touching the thick wiring also have visible melt spots, if it wasn't caught because we got a shock from a metall component of the car and therefore realized there must be a short it could've potentially…”
NHTSA complaint #11769942, filed 2026-10Related recalls
- 24V225000Mar 24, 2024Daimler Vans USA, LLC (DVUSA) is recalling certain 2023 Mercedes-Benz Sprinter vehicles. A 12-Volt ground connection may not be secured properly, which can…Covers: Mercedes-Benz Sprinter 2500 2023, Sprinter 3500 2023, Sprinter 1500 2023 +1 more
- 24V166000Mar 1, 2024Daimler Vans USA, LLC (DVUSA) is recalling certain 2023 Mercedes-Benz Sprinter vehicles. The main wiring harness may chafe against the drive shaft and short…Covers: Mercedes-Benz Sprinter 2500 2023, Sprinter 3500 2023, Sprinter 1500 2023 +1 more
Related service bulletins
- 11023975Sep 4, 2025MBAG has determined the software of the control unit for the anti-theft warning system does not correspond to the current production configuration. There is a possibility that the…
- 11019973Jun 24, 2025Complaint The check engine light is activated, accompanied by one or more of the following fault codes related to the Adblue System: •P20F409: The Adblue consumption is too low…
- 11019971Jun 12, 2025HV battery is not charging to its full capacity with restricted maximum SoC Complaint The vehicle's HV battery is not charging to its full capacity, with the maximum State of…
- 11005575Jul 14, 2024Complaint T57 Electric step inoperative with warning on cluster. Cause Possible damage to end position sensors.
- 10253245Mar 1, 2024Inspect Main Wire Harness Routing
- 10231020Jan 13, 2023Complaint Various issues including control unit programming procedure will not complete successfully/no newer software found, communication faults, or sporadic malfunction of…
- 10228812Dec 10, 2022Complaint Distronic and/or Active Brake Assist inoperative after driving for an extended period Cause Blindness detection of the radar sensor. When driving for extended periods…
Electrical system: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2024 | 2 | 17% |
| 2023 | 2 | 11% |
| 2022 | 9 | 23% |
| 2021 | 9 | 20% |
| 2020 | 20 | 25% |
| 2019 | 9 | 13% |
| 2018 | 2 | 14% |
| 2017 | 3 | 23% |
| 2016 | 3 | 11% |
| 2015 | 2 | 9% |
| 2014 | 3 | 8% |
| 2013 | 1 | 5% |
| 2011 | 2 | 14% |
| 2010 | 2 | 14% |
Other parts of the 2023 Mercedes-Benz Sprinter 2500
6 complaintsFuel system
5 complaintsTransmission and drivetrain
5 complaintsOther or unknown
4 complaintsBrakes
2 complaintsSteering
2 complaintsForward collision avoidance
1 complaintsSuspension
1 complaintsVisibility (wipers, defrost, mirrors)
1 complaintsWheels
1 complaints
← All problems reported for the 2023 Mercedes-Benz Sprinter 2500
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology