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BrakesPart report

2023 Mercedes-Benz Sprinter 2500 Brakes Problems

Complaints
2about this part
Share
11%of 19 total for the year
Median mileage
2,100miles
Trend
Too newThis model year is less than 4 years old, so a trend is not meaningful yet.

NHTSA recorded 2 complaints about the brakes of the 2023 Mercedes-Benz Sprinter 2500, 11% of the 19 complaints for this model year. Where a mileage was given, the median is 2,100 miles.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“The crosswind assist on my vehicle causes me to momentarily loose control of my Sprinter. When passing a tractor-trailer or when I experience any crosswind, the result is a forceful jerking of the vehicle so severe that I almost crashed into the tractor-trailer. I have researched this and found no way to turn this off or any way to make this less reactive. I have also found online others who are experiencing this same problem. Mercedes does not respond to my inquiries, saying that this is standard and no way to regulate the severity of the response. …”

NHTSA complaint #11548698, filed 2023-10

“The contact owns a 2023 Mercedes-Benz Sprinter 2500. The contact stated that while driving approximately 55-65 MPH, the Crosswind Assist inadvertently activated, causing the front and rear driver's side brakes to activate. The vehicle started swerving. The Crosswind Assist warning light was illuminated. The failure occurred on four separate occasions. The vehicle was taken to the dealer; however, no error codes were retrieved. The dealer determined that the vehicle had recalibrated while driving. The vehicle was not repaired. …”

NHTSA complaint #11556272, filed 2023-11, 2,100 miles

Related service bulletins

Brakes: other model years

YearComplaintsShare of year
2024325%
2023211%
202213%
2021818%
20201215%
2019913%
2016414%
201529%
201438%
2013210%
2012113%

Other parts of the 2023 Mercedes-Benz Sprinter 2500

Engine
6 complaints
Fuel system
5 complaints
Transmission and drivetrain
5 complaints
Other or unknown
4 complaints
Electrical system
2 complaints
Steering
2 complaints
Forward collision avoidance
1 complaints
Suspension
1 complaints
Visibility (wipers, defrost, mirrors)
1 complaints
Wheels
1 complaints

← All problems reported for the 2023 Mercedes-Benz Sprinter 2500

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology