2023 Mercedes-Benz Sprinter 2500 Suspension Problems
- Complaints
- 1about this part
- Share
- 5%of 19 total for the year
- Median mileage
- —not reported
- Trend
- Too newThis model year is less than 4 years old, so a trend is not meaningful yet.
NHTSA recorded 1 complaints about the suspension of the 2023 Mercedes-Benz Sprinter 2500, 5% of the 19 complaints for this model year. 2 recall campaigns on record are filed under a similar system.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“My issue is only the crosswind assist. We purchased this van new, it has 3000miles of use not driving to the dealership and back. We cannot drive this van on the freeway and due to this safety feature nobody but myself will get behind the wheel fearful of crashing when this turns on at 100% random times. Infact it went off 23times in an 18mile stretch the last time I drove it. I've contacted the customer service line 4 times. Nobody there has been any help and twice I've been hung up on. I've had it to the dealership 4 times for a total of 5 weeks. …”
NHTSA complaint #11591184, filed 2024-05Related recalls
- 24V517000Jul 9, 2024Daimler Vans USA, LLC (DVUSA) is recalling certain 2023-2024 Mercedes-Benz Sprinter vehicles. The spring U-bolts for the rear axle may have reduced strength…Covers: Mercedes-Benz Sprinter 2500 2023–2024, Sprinter 3500 2023–2024, Sprinter 1500 2023–2024 +1 more
- 23V849000Dec 15, 2023Daimler Vans USA, LLC (DVUSA) is recalling certain 2023 Mercedes-Benz Sprinter vehicles. The front left suspension strut bolt may not be secured properly…Covers: Mercedes-Benz Sprinter 2500 2023, Sprinter 3500 2023, Sprinter 1500 2023 +1 more
Related service bulletins
- 10251084Jan 18, 2024Check Front Strut Bolt Connection
Suspension: other model years
Other parts of the 2023 Mercedes-Benz Sprinter 2500
6 complaintsFuel system
5 complaintsTransmission and drivetrain
5 complaintsOther or unknown
4 complaintsBrakes
2 complaintsElectrical system
2 complaintsSteering
2 complaintsForward collision avoidance
1 complaintsVisibility (wipers, defrost, mirrors)
1 complaintsWheels
1 complaints
← All problems reported for the 2023 Mercedes-Benz Sprinter 2500
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology