2021 Mercedes-Benz Sprinter 2500 Suspension Problems
- Complaints
- 1about this part
- Share
- 2%of 45 total for the year
- Median mileage
- —not reported
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 1 complaints about the suspension of the 2021 Mercedes-Benz Sprinter 2500, 2% of the 45 complaints for this model year. 1 recall campaign on record is filed under a similar system.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“The Cross Wind Assist system when it activates, can be so violent it will almost throw the van into another lane. So far, we have been lucky to not overreact to the system and crash. It is VERY SCARY driving - especially wise open spaces like West Texas .”
NHTSA complaint #11604972, filed 2024-07Related recalls
- 22V131000Mar 8, 2022Daimler Vans USA, LLC. (DVUSA) is recalling certain 2021 Mercedes-Benz Sprinter vehicles. The shim on the torsion bar was installed incorrectly during assembly.Covers: Mercedes-Benz Sprinter 2500 2021, Sprinter 1500 2021, Sprinter 3500 2021 +1 more
Related service bulletins
- 10220305Aug 4, 2022(RC)Replace Torsion Bar Linkage and Mounting Hardware
- 10210397Mar 16, 2022Replace Torsion Bar Linkage
Suspension: other model years
Other parts of the 2021 Mercedes-Benz Sprinter 2500
9 complaintsForward collision avoidance
9 complaintsBrakes
8 complaintsLane departure
7 complaintsOther or unknown
6 complaintsEngine
5 complaintsTransmission and drivetrain
5 complaintsBody and structure
4 complaintsFuel system
3 complaintsSeats
3 complaintsSteering
3 complaintsVisibility (wipers, defrost, mirrors)
3 complaints
← All problems reported for the 2021 Mercedes-Benz Sprinter 2500
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology