2021 Mercedes-Benz Sprinter 2500 Brakes Problems
- Complaints
- 8about this part
- Share
- 18%of 45 total for the year
- Median mileage
- —not reported
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 8 complaints about the brakes of the 2021 Mercedes-Benz Sprinter 2500, 18% of the 45 complaints for this model year. 2 of these say a crash was involved, according to the filers. 1 recall campaign on record is filed under a similar system.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“Got in a serious accident due to the crosswind assist malfunctioning totalled car and got tickets for bad driving when it wasnt my fault the car took control and I couldn't halo what happended - they arrested me thinking i was drunk (dont drink) it was a nighmare help!!!! I have court 4/29 - this is very time senansative!”
NHTSA complaint #11728470, filed 2026-04“I am a Amazon driver and my dsp makes us drive with very bad safety hazards on the vehicle the step up platform on the vehicle is broken brakes are terrible and the airbag sensors and tire pressure sensors are not working and very bad.”
NHTSA complaint #11729522, filed 2026-04“The car is in a warranty. I was to The Mercedes (Rockin California)service and they said Break front pads needs to replace 16,000 miles.I did service replace the front pads,and after that I had a lot a pulsing on the break pedal.I was back to Mercedes service(Rockin California ) to explain what happened with my brakes,and they said ‘’you need to replace the rotors disk and the new pads.I refused that.I was at second opinion to another mechanic and he said is issue about hydraulic problem,And safety.Another thing they did tire rotation (I do Not approval to do tires rotation ). …”
NHTSA complaint #11545318, filed 2023-09“Entire brake system (distance warning, active brake assist) malfunctions frequently without conditions that warrant. Brakes and steering impeded and distracts and startles driver. Problem confirmed by dealer without remedy. Dealer states no malfunction in system. Taken vehicle to dealer on four separate occasions. Dealer recalibrated and reset and called tech support at manufacturer and manufacturer said that is the way it is supposed to operate. The problems persist on every trip we take. Warning indicators began within 50 miles of my picking up the vehicle brand new from the dealer. …”
NHTSA complaint #11452148, filed 2022-02“The ABS front wheel sensor became inoperable after 27K. This disables several onboard systems that assist in vehicle control, including blind spot detection, and collision warning systems. Looking at the sensor - it completely separated at the connector by the wheel hub. The surrounding area showed no signs of unusual trauma or deterioration.”
NHTSA complaint #11665427, filed 2025-06Related recalls
- 21V933000Dec 1, 2021Daimler Vans USA, LLC (DVUSA) is recalling certain 2021 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The front axle fender liner and brake hose…Covers: Mercedes-Benz Sprinter 2500 2021, Sprinter 1500 2021, Sprinter 3500 2021 +5 more
Related service bulletins
- 11038169Sep 29, 2026Brakes may lock up when reversing at slow speeds Complaint When reversing slowly, the vehicle erroneously triggers an emergency braking event, causing the brakes to lock up…
- 10205151Nov 7, 2016Coolant, vacuum, temperature fault codes.
Brakes: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2024 | 3 | 25% |
| 2023 | 2 | 11% |
| 2022 | 1 | 3% |
| 2021 | 8 | 18% |
| 2020 | 12 | 15% |
| 2019 | 9 | 13% |
| 2016 | 4 | 14% |
| 2015 | 2 | 9% |
| 2014 | 3 | 8% |
| 2013 | 2 | 10% |
| 2012 | 1 | 13% |
Other parts of the 2021 Mercedes-Benz Sprinter 2500
9 complaintsForward collision avoidance
9 complaintsLane departure
7 complaintsOther or unknown
6 complaintsEngine
5 complaintsTransmission and drivetrain
5 complaintsBody and structure
4 complaintsFuel system
3 complaintsSeats
3 complaintsSteering
3 complaintsVisibility (wipers, defrost, mirrors)
3 complaintsAir bags
2 complaints
← All problems reported for the 2021 Mercedes-Benz Sprinter 2500
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology