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EnginePart report

2023 Mercedes-Benz Sprinter 2500 Engine Problems

Complaints
6about this part
Share
32%of 19 total for the year
Median mileage
—not reported
Trend
Too newThis model year is less than 4 years old, so a trend is not meaningful yet.

NHTSA recorded 6 complaints about the engine of the 2023 Mercedes-Benz Sprinter 2500, 32% of the 19 complaints for this model year.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“I was facing west in the left turning lane to turn south into my community. The vehicle lost power when I was cutting across oncoming, east bound traffic. The vehicle lost power two more time after that once I was in my community. No warning light or any other indicators. The vehicle just went limp. I almost didn't make it clear of oncoming traffic.”

NHTSA complaint #11588231, filed 2024-05

“At 3,000 miles, my 2023 Van (purchased new) developed significant reduction in power and acceleration. The transmission also shifts incorrectly (too late, resulting in higher then normal RPM's) and then abruptly downshifts upon stopping. When going uphill, the van obtains a max speed of about 35-40MPH, forcing me to travel on the local Interstates on the shoulder with my hazards flashing so other vehicles know to pass me. Van was left at Mercedes Dealership for 1 month. Van was not repaired, no plan or remedy was communicated. …”

NHTSA complaint #11563046, filed 2024-01

“Occasionally, the idle speed of the engine will drop to 400 rpm. When this happens, the vehicle does not respond to throttle input. If it happens in a parking lot, you can shift into park and coax the rpm higher, then shift to drive and move on. When it happens in the middle of an intersection while waiting to make a left turn, the story is very different. You can end up in a very dangerous situation. This has happened to me multiple times. I have not had an accident, but I have upset other drivers when I failed to clear an intersection in a timely manner. …”

NHTSA complaint #11673832, filed 2025-07

“I had tuned up my sprinter van around 64000 miles. I put new ngk spark plugs and ignition coils on it. Ran for a day then. The codes said the number one ignition coil was bad. Change that out and it ran for about 8000 miles. Then stated to go in lymph mode again. I decided to replace them with original Mercedes spark plugs and Ignition coils. But when I put them in the van had no power and was jerking. It was doing this before I changed them out. It had no power and would barely go up a hill. I researched and seen certain Merecedes Sprinter vans from 2021 to 2023. …”

NHTSA complaint #11690866, filed 2025-10

“The ECM harness was wired too close to a sharp metal piece within the engine bay, the clip MBZ uses to secure it was insufficient to hold it back, the thick wiring harness got caught on the metal piece and overtime got cut deeply causing a short with thermal issues spreading to other components, the wiring harness melted together and caused so much heat in the engine bay that other components touching the thick wiring also have visible melt spots, if it wasn't caught because we got a shock from a metall component of the car and therefore realized there must be a short it could've potentially…”

NHTSA complaint #11769942, filed 2026-10

Related service bulletins

Engine: other model years

YearComplaintsShare of year
202418%
2023632%
2022820%
2021511%
20201519%
201957%
2018214%
201718%
2016311%
201529%
2014821%
2013314%
2012113%
2011214%
201017%

Other parts of the 2023 Mercedes-Benz Sprinter 2500

Fuel system
5 complaints
Transmission and drivetrain
5 complaints
Other or unknown
4 complaints
Brakes
2 complaints
Electrical system
2 complaints
Steering
2 complaints
Forward collision avoidance
1 complaints
Suspension
1 complaints
Visibility (wipers, defrost, mirrors)
1 complaints
Wheels
1 complaints

← All problems reported for the 2023 Mercedes-Benz Sprinter 2500

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology