2019 Mercedes-Benz Sprinter 2500 Engine Problems
- Complaints
- 5about this part
- Share
- 7%of 68 total for the year
- Median mileage
- 3,000miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 5 complaints about the engine of the 2019 Mercedes-Benz Sprinter 2500, 7% of the 68 complaints for this model year. Where a mileage was given, the median is 3,000 miles. 2 a fire, according to the filers.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“My 2019 Mercedes-Benz Sprinter 170 High Roof caught fire suddenly and without warning. The vehicle was in its original condition and had not been modified in any way. The fire escalated quickly and resulted in a total loss. The cause of the fire is unknown. This incident raises serious safety concerns.”
NHTSA complaint #11725258, filed 2026-03“The engine seized at 37,500 miles. It is available for inspection. The problem was confirmed by the dealer. There has been no inspections by manufacturer or any other representative. There were no warning signs. Manufacturer offered no warranties.”
NHTSA complaint #11627375, filed 2024-11“Smoke was seen coming from the a/c vents inside the vehicle. Soon after, a small fire was seen coming from the passenger side engine hood vent. The fire spread to the rest of the van by the time the fire department arrived.”
NHTSA complaint #11421845, filed 2021-06“In normal driving, the EGR valve becomes clogged with black soot, and the valve becomes jammed. The first symptom is a hesitation at approximately 1800 RPM, resulting in unpredictable forward motion. Within several hundred miles, this second symptom occurs, the engine will not operate above 2500 rpm, and vehicle acceleration and power is greatly reduced. Maximum speed is approximately 50 mph. No warning lights are illuminated. No warning messages appear. Cleaning the EGR valve fixes both symptoms. Has happened twice in 50,000 miles.”
NHTSA complaint #11501149, filed 2023-01Related service bulletins
- 11029272Feb 24, 2026Vehicles with SCR Generation 4: SCR/AdBlue® warning message cannot be reset with fault code P13DF00 or P300685 Complaint Vehicles with SCR Generation 4: SCR/AdBlue® warning…
- 11028113Jan 16, 2026EGR Valve Diagnosis & Cleaning (and EGR Cooler Cleaning) – OM642, Sprinter 906/907 Complaint A: The engine is jolting/bucking between 1700 and 1900 rpm. Complaint B: One or more…
- 11028119Jan 15, 2026Complaint Vehicles with SCR Generation 4: SCR/AdBlue® warning message cannot be reset. Information: All fault codes in the AdBlue® (SCR) control unit have been processed and…
- 11018922May 19, 2025Complaint The check engine light is activated, accompanied by one or more of the following fault codes related to the Adblue System: •P20F409: The Adblue consumption is too low…
- 11018921May 19, 2025Complaint The check engine light is activated, accompanied by the following fault code related to the Exhaust gas recirculation cooler (low pressure): •P300E55 The efficiency of…
- 11018920May 9, 2025Complaint Complaint A: The engine is jolting/bucking between 1700 and 1900 rpm. Complaint B: One or more mechanical related fault codes for EGR Valve stored in CDI control unit…
- 11017570Apr 25, 2025In our continuing efforts to assure the proper performance of our products and to ensure the satisfaction of our customers, the warranty for the EGR Valve in the vehicles listed…
- 11017565Apr 25, 2025EGR Valve Diagnosis and Cleaning Procedure using TUNAP 926® on 906, 907 Sprinter with OM642 Diesel Engine Complaint Complaint A: The engine is jolting/bucking between 1700 and…
- 11017558Apr 3, 2025Check engine light illuminated - Fault code current P04D-B79 The crankcase ventilation system is interrupted. Complaint: Check engine light on. Fault code P04DB79 is current in…
- 11016428Mar 6, 2025Vehicles with SCR Generation 4: SCR/AdBlue® warning message cannot be reset with fault code P13DF00 or P300685 Complaint: Vehicles with SCR Generation 4: SCR/AdBlue® warning…
Engine: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2024 | 1 | 8% |
| 2023 | 6 | 32% |
| 2022 | 8 | 20% |
| 2021 | 5 | 11% |
| 2020 | 15 | 19% |
| 2019 | 5 | 7% |
| 2018 | 2 | 14% |
| 2017 | 1 | 8% |
| 2016 | 3 | 11% |
| 2015 | 2 | 9% |
| 2014 | 8 | 21% |
| 2013 | 3 | 14% |
| 2012 | 1 | 13% |
| 2011 | 2 | 14% |
| 2010 | 1 | 7% |
Other parts of the 2019 Mercedes-Benz Sprinter 2500
15 complaintsTransmission and drivetrain
14 complaintsBrakes
9 complaintsElectrical system
9 complaintsOther or unknown
9 complaintsForward collision avoidance
4 complaintsVehicle speed control
4 complaintsVisibility (wipers, defrost, mirrors)
4 complaintsElectronic stability control
3 complaintsSeat belts
3 complaintsAir bags
2 complaintsBody and structure
2 complaints
← All problems reported for the 2019 Mercedes-Benz Sprinter 2500
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology