2019 Mercedes-Benz Sprinter 2500 Steering Problems
- Complaints
- 15about this part
- Share
- 22%of 68 total for the year
- Median mileage
- 4,500miles
- Trend
- FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.
NHTSA recorded 15 complaints about the steering of the 2019 Mercedes-Benz Sprinter 2500, 22% of the 68 complaints for this model year. Where a mileage was given, the median is 4,500 miles. 4 recall campaigns on record are filed under a similar system.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“Power steering hose is coming off. Lower hose only. Checked this as it is a common complaint filed by other winneabago revel owners. Others have had theirs come off completely and lost their power steering. I wanted to make sure this did not happen to me on the mountain roads I travel. Hose is too short!”
NHTSA complaint #11350296, filed 2020-08, 12,000 miles“New purchase 02-29-2020; the mercedes SPRINTER 2500 that was upfitted by airstream into the airstream interstate nineteen. I drove about 60 miles and when backing from a parking spot I felt a sudden grab/jolt from the right front undercarriage as if backed over a dog/child. Thankfully nothing. Three more times this occurred over two days but w/o finding a cause I chose to drive 800 miles to seattle from california via I-5. …”
NHTSA complaint #11317084, filed 2020-03, 130 miles“I bought my winnebago revel 4 weeks ago, 200 miles were on it from the dealer, lamesa rv in phoenix, az. After putting 2,000 miles on it, I was notified by members of a revel group to check the power steering hoses, as the factory clamps do not hold the bottom hose on. Went out, checked the hoses and the bottom hose had already started backing off. This seems to be a known problem with winnebago revels, as I have known others to suffer from the hose coming off while driving.”
NHTSA complaint #11349774, filed 2020-08, 2,200 miles“The vehicle has some emergency steering control that is automatically built in. If you go outside of the lanes, it not only steers you back to within the lanes, but also slams on the brakes. It is automatically on. It can be shifted off every single time you start the vehicle, but it is a default setting. This has proven to be extremely dangerous in approximately 5 situations while driving the vehicle, and I just bought the vehicle four months ago. To illustrate it: we were driving through a construction zone. …”
NHTSA complaint #11362197, filed 2020-10, 4,000 miles“This vehicle is equipped with some sort of wind sheer warning system that detects cross winds and suddenly slams on the brakes, when you least expect it. I was driving the speed limit on I-40 in arizona at 75 MPH on cruise control, and was passing a truck in the left lane. It was a somewhat windy day, but I was dealing with the wind as any normal driver would do, by steering into the wind a bit, and dealing with gusts as they arose. As soon as the nose of my vehicle passed the front of the truck, my van suddenly braked without warning. I did not expect it and the car behind me did not either. …”
NHTSA complaint #11341715, filed 2020-07, 15,000 milesRelated recalls
- 21V241000Apr 6, 2021Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes Benz Sprinter and Freightliner Sprinter vehicles. The hydraulic power steering return…Covers: Mercedes-Benz Sprinter 2500 2019–2020, Sprinter 3500 2019–2020, Sprinter 1500 2019–2020 +7 more
- 20V663000Oct 28, 2020Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2020 Mercedes Benz Sprinter and Freightliner Sprinter vehicles. The hydraulic power steering return…Covers: Mercedes-Benz Sprinter 2500 2015–2020, Sprinter 3500 2015–2020, Freightliner Sprinter 3500 2015–2020 +5 more
- 20V109000Feb 25, 2020Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The screws that secure the intermediate…Covers: Mercedes-Benz Sprinter 2500 2019, Sprinter 3500 2019, Sprinter 1500 2019 +5 more
- 20V110000Feb 25, 2020Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The steering column casing cover may have…Covers: Mercedes-Benz Sprinter 2500 2019, Sprinter 3500 2019, Sprinter 1500 2019 +5 more
Related service bulletins
- 10240168Jul 13, 2023Various concerns in relation to electric power steering including Rattling/humming noise from electric power steering when steering fully turned (see video recordings 01 and 02).
- 10198476May 19, 2021Inspect Power Steering Hose Clamps
- 10191557May 3, 2021Mercedes-Benz AG has determined that on certain Mercedes-Benz Sprinter vehicles, the hydraulic power steering return line hoses may detach at their connection points under…
- 10186324Dec 18, 2020Inspect Power Steering Hose Clamps
- 10179954Aug 3, 2020Power Steering Hose Updated Repair Method
- 10174942Apr 22, 2020Steering Column Cover
- 10174940Apr 13, 2020Steering Spindle Bearing
Steering: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2023 | 2 | 11% |
| 2022 | 2 | 5% |
| 2021 | 3 | 7% |
| 2020 | 8 | 10% |
| 2019 | 15 | 22% |
| 2018 | 3 | 21% |
| 2017 | 4 | 31% |
| 2016 | 3 | 11% |
| 2015 | 4 | 17% |
| 2013 | 1 | 5% |
| 2010 | 2 | 14% |
Other parts of the 2019 Mercedes-Benz Sprinter 2500
14 complaintsBrakes
9 complaintsElectrical system
9 complaintsOther or unknown
9 complaintsEngine
5 complaintsForward collision avoidance
4 complaintsVehicle speed control
4 complaintsVisibility (wipers, defrost, mirrors)
4 complaintsElectronic stability control
3 complaintsSeat belts
3 complaintsAir bags
2 complaintsBody and structure
2 complaints
← All problems reported for the 2019 Mercedes-Benz Sprinter 2500
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology