Recall 20V110000: 2019 Freightliner Sprinter 2500 and 7 other models
- Report received
- Feb 25, 2020
- Manufacturer
- Daimler Vans USA, LLC
- Potentially affected
- 25vehicles
- Model years
- 2019
Check your own vehicle. A recall applies only to vehicles within the affected build range. Enter your VIN at nhtsa.gov/recalls. Recall repairs are free at a franchised dealer.
What NHTSA recorded
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The steering column casing cover may have not been installed, allowing the steering column area to be exposed.
Possible consequence
If small vehicle components, such as nuts and screws, enter the steering column area, the steering operation can be affected, increasing the risk of a crash.
Remedy
DVUSA will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will replace the steering column with one that has a cover, free of charge. The recall is expected to begin April 10, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3VERKLE.
Affected model years
Pages for each model year show complaints, parts, mileage and other recalls.
- 2019 Freightliner Sprinter 15000 complaints
- 2019 Freightliner Sprinter 25004 complaints
- 2019 Freightliner Sprinter 35000 complaints
- 2019 Freightliner Sprinter 45001 complaints
- 2019 Mercedes-Benz Sprinter 15008 complaints
- 2019 Mercedes-Benz Sprinter 250067 complaints
- 2019 Mercedes-Benz Sprinter 350027 complaints
- 2019 Mercedes-Benz Sprinter 45009 complaints
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.