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Mercedes-Benz Sprinter 4500Model year report

2019 Mercedes-Benz Sprinter 4500 Problems

Complaints
9filed with NHTSA
Median mileage
33,631miles, 2 complaints with mileage
Recalls
38campaigns on record
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.

Sources: NHTSA records for the 2019 Mercedes-Benz Sprinter 4500 (complaints, recalls, investigations). Report an error

NHTSA recorded 9 consumer complaints for the 2019 Mercedes-Benz Sprinter 4500. The part named most often is electrical system, with 3 complaints (33% of the total), followed by forward collision avoidance (3) and transmission and drivetrain (2). 2 of the complaints include a mileage, and 100% of those were filed for vehicles with under 50,000 miles; the median is 33,631 miles. Of all complaints, 1 involved a crash, 1 a fire, according to the filers. NHTSA lists 38 recall campaigns and 159 technical service bulletins for this model year. Electrical system complaints overlap with 6 recall campaigns and 41 technical service bulletins filed under the same part. Forward collision avoidance complaints overlap with 1 technical service bulletin filed under the same part.

This model year has fewer than 25 complaints on record, so the numbers below can change a lot with a few new reports.

Which parts are reported most

Complaints can name more than one part, so the counts add up to more than the total. Select a part to see its complaints, recalls and bulletins.

Example complaints

Electrical system: “Traveling down the highway at 65 MPH, the wheels started shaking violently, and within 5 seconds, the power steering assist completely failed. It took excessive strength to steer the vehicle to safety. Mercedes-benz is refusing to cover the repair on the 15-month old van that has 43000 miles on it. The issue has been identified as a failed electric actuator.”

NHTSA complaint #11390987, filed 2021-02, 43,000 miles

Forward collision avoidance: “The Lane Assist and Crosswind Assist do not work properly. When a gust of wind hits you or when you're passing a semi, the van immediately forces your vehicle off the road or into the other lane where there is another vehicle or a concrete barrier. It's very difficult to hold onto the steering wheel and try to maneuver the vehicle to stay in your lane. The only way to turn off these features are to turn off them off every time you start your vehicle. …”

NHTSA complaint #11421986, filed 2021-06

Transmission and drivetrain: “At high altitudes (it's happened over 5000ft and not under that) while in 4x4 mode, the car occasionally just simply does not respond to throttle input while in drive. This is usually from a start while shifting from park or reverse into drive, but there is zero power which has now been dangerous a few times for us while on inclines or near traffic. It eventually goes away after shifting back and forth to park/reverse/neutral and trying to rev the engine. But it's inconsitent, infrequent and not particularly easy to reproduce.”

NHTSA complaint #11634134, filed 2025-01

Vehicle speed control: “Cruse control will sometimes disengage and display these error messages: Active Distance Assist Inoperative Active Brake Assist Functions Limited See Operator's Manual Cruse control kicks out and the power cuts off abruptly. After some variable time the cruise control function will work again. This is an intermittent problem that occurs without warning. When cruise control set to 65-70 mph, the deceleration is very pronounced, as if brakes are applied. This can be very starling to the driver, passengers, and any vehicles tailing behind. …”

NHTSA complaint #11530169, filed 2023-07

Mileage when problems were reported

100% of the 2 complaints with a mileage were filed for vehicles with under 50,000 miles; the middle half falls between 24,262 and 43,000 miles.

0%0–1050%10–2550%25–500%50–750%75–1000%100–1500%150+
Share of complaints by mileage when the problem was reported, in thousands of miles (2 complaints with mileage). Red bars: under 50,000 miles. Bucket widths differ. Median: 33,631 miles.

Complaints by year filed

Fewer than 15 complaints, too few for a reliable trend.

202142022202320242025
Complaints by year the complaint was filed with NHTSA. Red bars: the last 3 full calendar years used for the trend. The current year (2026) is partial.

Recalls and investigations

See all 38 recalls for the 2019 Mercedes-Benz Sprinter 4500 → · Check a VIN at nhtsa.gov/recalls

Technical service bulletins

TSBs are manufacturer notes to dealers about known repair procedures. They are not recalls and do not by themselves mean a vehicle has a fault. 159 on record; the latest 10 are shown.

See all 159 bulletins →

Other model years of the Mercedes-Benz Sprinter 4500

YearComplaintsMedian miRecallsCrash ★MPGScore (50 = typical)Trend
2019933,63138———Not enough data

All Mercedes-Benz Sprinter 4500 model years

Frequently asked questions

How many NHTSA complaints does the 2019 Mercedes-Benz Sprinter 4500 have?

NHTSA recorded 9 consumer complaints for the 2019 Mercedes-Benz Sprinter 4500 as of Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

What part of the 2019 Mercedes-Benz Sprinter 4500 is reported most often?

Electrical system is named most often, in 3 complaints (33% of the total), followed by forward collision avoidance with 3.

Has the 2019 Mercedes-Benz Sprinter 4500 been recalled?

NHTSA lists 38 recall campaigns for this model year. To check a specific vehicle, enter its VIN at nhtsa.gov/recalls.

At what mileage are problems with the 2019 Mercedes-Benz Sprinter 4500 reported?

Among the 2 complaints that include a mileage, the median is 33,631 miles and the middle half falls between 24,262 and 43,000 miles; 100% were filed for vehicles with under 50,000 miles.

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

Complaint counts come from NHTSA’s public complaint database; we count each complaint once. The source records for this vehicle are on nhtsa.gov. Scores and trends are our own summaries of that data, described in the methodology. This page is not legal, safety or repair advice: for a specific vehicle, check its VIN at nhtsa.gov/recalls and ask a qualified mechanic. See an error? Tell us.