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Electrical systemPart report

2019 Mercedes-Benz Sprinter 4500 Electrical system Problems

Complaints
3about this part
Share
33%of 9 total for the year
Median mileage
43,000miles
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.

NHTSA recorded 3 complaints about the electrical system of the 2019 Mercedes-Benz Sprinter 4500, 33% of the 9 complaints for this model year. Where a mileage was given, the median is 43,000 miles. 6 recall campaigns on record are filed under a similar system.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“Traveling down the highway at 65 MPH, the wheels started shaking violently, and within 5 seconds, the power steering assist completely failed. It took excessive strength to steer the vehicle to safety. Mercedes-benz is refusing to cover the repair on the 15-month old van that has 43000 miles on it. The issue has been identified as a failed electric actuator.”

NHTSA complaint #11390987, filed 2021-02, 43,000 miles

“The 2019+ Mercedes Sprinter EIS (Electronic Ignition System) module is bolted under the driver side dash board to the base of the A pillar where it meets with the firewall. The electrical connector of the module is pointing straight up - this is an issue because any liquids that might spill on the dash (dash cupholder) or any humidity from windshield interior condensation will drip right down the wiring and into the EIS module causing it to short out. _ If the EIS module shorts out, the vehicle will be inoperable until a new unit is fitted. …”

NHTSA complaint #11432261, filed 2021-09

Related recalls

Related service bulletins

Electrical system: other model years

YearComplaintsShare of year
2019333%

Other parts of the 2019 Mercedes-Benz Sprinter 4500

Forward collision avoidance
3 complaintsTransmission and drivetrain
2 complaintsVehicle speed control
2 complaintsBack-over prevention (rear camera)
1 complaintsEquipment
1 complaintsLane departure
1 complaintsOther or unknown
1 complaintsSteering
1 complaintsBody and structure
1 complaints

← All problems reported for the 2019 Mercedes-Benz Sprinter 4500

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology