Mercedes-Benz Sprinter 4500 Problems by Model Year
NHTSA recorded 9 consumer complaints across the 1 model years of the Mercedes-Benz Sprinter 4500 (2019–2019) that have at least 5 complaints. 2019 has the most, with 9. Across all years, the part named most often is forward collision avoidance (3 mentions). Pick a model year below to see its parts, mileage, recalls and service bulletins.
All Sprinter 4500 model years
Years with fewer than 5 complaints are not listed. The score compares years of the same model, allowing for the era and for how long each year has collected complaints: 50 is a typical year, lower means fewer complaints. It is not adjusted for sales volume.
| Year | Complaints | Median mi | Recalls | TSBs | Score (50 = typical) | Trend |
|---|---|---|---|---|---|---|
| 2019 | 9 | 33,631 | 38 | 158 | — | Not enough data |
Parts named most often, all years
Counts add up complaint mentions across the listed years. A complaint can name several parts.
- Forward collision avoidance3 21%
- Electrical system3 21%
- Vehicle speed control2 14%
- Transmission and drivetrain2 14%
- Body and structure1 7.1%
- Steering1 7.1%
- Other or unknown1 7.1%
- Lane departure1 7.1%
Example complaints
One per model year, chosen for length and detail. Personal details are removed. They are consumer reports, not findings.
2019: “Traveling down the highway at 65 MPH, the wheels started shaking violently, and within 5 seconds, the power steering assist completely failed. It took excessive strength to steer the vehicle to safety. Mercedes-benz is refusing to cover the repair on the 15-month old van that has 43000 miles on it. The issue has been identified as a failed electric actuator.”
NHTSA complaint #11390987, filed 2021-02, 43,000 milesOther Mercedes-Benz models
3,963 complaintsMercedes-Benz E350
2,215 complaintsMercedes-Benz E320
1,164 complaintsMercedes-Benz ML350
952 complaintsMercedes-Benz GLK350
901 complaintsMercedes-Benz ML320
740 complaintsMercedes-Benz C250
725 complaintsMercedes-Benz GLC 300
657 complaints
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate. Methodology