Recall 21V972000: 2019–2020 Freightliner Sprinter 3500 and 7 other models
- Report received
- Dec 15, 2021
- Manufacturer
- Daimler Vans USA, LLC
- Potentially affected
- 48,400vehicles
- Model years
- 2019–2020
Check your own vehicle. A recall applies only to vehicles within the affected build range. Enter your VIN at nhtsa.gov/recalls. Recall repairs are free at a franchised dealer.
What NHTSA recorded
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. A software error in the park lock system may allow the vehicle to move after the gear selector has been placed in the Park 'P' position without the parking brake applied.
Possible consequence
Unintentional vehicle movement can increase the risk of a crash.
Remedy
Dealers will update the electronic stability program control unit software, free of charge. Owner notification letters were mailed February 11, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3PA27 ERI/ERO.
Affected model years
Pages for each model year show complaints, parts, mileage and other recalls.
- 2019 Freightliner Sprinter 15000 complaints
- 2020 Freightliner Sprinter 15000 complaints
- 2019 Freightliner Sprinter 25004 complaints
- 2020 Freightliner Sprinter 25007 complaints
- 2019 Freightliner Sprinter 35000 complaints
- 2020 Freightliner Sprinter 35000 complaints
- 2019 Freightliner Sprinter 45001 complaints
- 2020 Freightliner Sprinter 45000 complaints
- 2019 Mercedes-Benz Sprinter 15008 complaints
- 2020 Mercedes-Benz Sprinter 15005 complaints
- 2019 Mercedes-Benz Sprinter 250067 complaints
- 2020 Mercedes-Benz Sprinter 250080 complaints
- 2019 Mercedes-Benz Sprinter 350027 complaints
- 2020 Mercedes-Benz Sprinter 350013 complaints
- 2019 Mercedes-Benz Sprinter 45009 complaints
- 2020 Mercedes-Benz Sprinter 45001 complaints
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.