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Mercedes-Benz Sprinter 1500Model year report

2020 Mercedes-Benz Sprinter 1500 Problems

Complaints
5filed with NHTSA
Median mileage
7,000miles, 1 complaints with mileage
Recalls
22campaigns on record
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.

Sources: NHTSA records for the 2020 Mercedes-Benz Sprinter 1500 (complaints, recalls, investigations). Report an error

NHTSA recorded 5 consumer complaints for the 2020 Mercedes-Benz Sprinter 1500. The part named most often is other or unknown, with 2 complaints (40% of the total), followed by electrical system (1) and engine (1). 1 of the complaints include a mileage, and 100% of those were filed for vehicles with under 50,000 miles; the median is 7,000 miles. Of all complaints, 1 a fire, according to the filers. NHTSA lists 22 recall campaigns and 150 technical service bulletins for this model year. Other or unknown complaints overlap with 9 technical service bulletins filed under the same part. Electrical system complaints overlap with 6 recall campaigns and 45 technical service bulletins filed under the same part.

This model year has fewer than 25 complaints on record, so the numbers below can change a lot with a few new reports.

Which parts are reported most

Complaints can name more than one part, so the counts add up to more than the total. Select a part to see its complaints, recalls and bulletins.

Example complaints

Other or unknown: “My complaint is regarding Mercedes Benz of Eugene, my disservice started May 20,2021, I will leave that story at the end of current complaint. On November 17,2021 I contacted Jason Cowdry, service specialist for Sprinter Vans. Two issues, the one that is consistent and no resolution is the radio. The other is documented and recorded for future evidence for repair. The van has an AM FM radio stock, came with my new purchase of this van. I reported that when tuned into a station be it on AM or FM, it begins to broadcast another radio station for about 3-10 seconds and then switch back. …”

NHTSA complaint #11450266, filed 2022-02

Electrical system: “on 08-03=23, I as driving MB sprinter van on highway Route 84 east toward Connecticut, when I was near Southington exit smoke was coming out of AC vent, I took exit to route 10 and stopped van right after exit on the road, and opened hood, there was active fire near lower left side engine, with help of drivers who stopped behind me, I extinguished fire with fire extinguisher and called MB road service system, police arrived first and towing vehicle from MB arrived and towed van to MB dealer called New Country Mercedes Benz, where van was inspected by technician on 08-15-23. …”

NHTSA complaint #11539986, filed 2023-08

Forward collision avoidance: “The contact owns a 2020 Mercedes-Benz Sprinter 1500. The contact stated that while driving at 70 MPH with the cruise control activated, the vehicle experienced phantom braking. The vehicle was taken to the dealer; however, the vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 7,000.”

NHTSA complaint #11480837, filed 2022-08, 7,000 miles

Mileage when problems were reported

100% of the 1 complaints with a mileage were filed for vehicles with under 50,000 miles; the middle half falls between 7,000 and 7,000 miles.

100%0–100%10–250%25–500%50–750%75–1000%100–1500%150+
Share of complaints by mileage when the problem was reported, in thousands of miles (1 complaints with mileage). Red bars: under 50,000 miles. Bucket widths differ. Median: 7,000 miles.

Complaints by year filed

Fewer than 15 complaints, too few for a reliable trend.

2021202232023
Complaints by year the complaint was filed with NHTSA. Red bars: the last 3 full calendar years used for the trend. The current year (2026) is partial.

Recalls and investigations

See all 22 recalls for the 2020 Mercedes-Benz Sprinter 1500 → · Check a VIN at nhtsa.gov/recalls

Technical service bulletins

TSBs are manufacturer notes to dealers about known repair procedures. They are not recalls and do not by themselves mean a vehicle has a fault. 150 on record; the latest 10 are shown.

See all 150 bulletins →

Other model years of the Mercedes-Benz Sprinter 1500

YearComplaintsMedian miRecallsCrash ★MPGScore (50 = typical)Trend
2021922,88017———Not enough data
202057,00022———Not enough data
201983,50038———Not enough data

All Mercedes-Benz Sprinter 1500 model years

Frequently asked questions

How many NHTSA complaints does the 2020 Mercedes-Benz Sprinter 1500 have?

NHTSA recorded 5 consumer complaints for the 2020 Mercedes-Benz Sprinter 1500 as of Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

What part of the 2020 Mercedes-Benz Sprinter 1500 is reported most often?

Other or unknown is named most often, in 2 complaints (40% of the total), followed by electrical system with 1.

Has the 2020 Mercedes-Benz Sprinter 1500 been recalled?

NHTSA lists 22 recall campaigns for this model year. To check a specific vehicle, enter its VIN at nhtsa.gov/recalls.

At what mileage are problems with the 2020 Mercedes-Benz Sprinter 1500 reported?

Among the 1 complaints that include a mileage, the median is 7,000 miles and the middle half falls between 7,000 and 7,000 miles; 100% were filed for vehicles with under 50,000 miles.

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

Complaint counts come from NHTSA’s public complaint database; we count each complaint once. The source records for this vehicle are on nhtsa.gov. Scores and trends are our own summaries of that data, described in the methodology. This page is not legal, safety or repair advice: for a specific vehicle, check its VIN at nhtsa.gov/recalls and ask a qualified mechanic. See an error? Tell us.