2021 Mercedes-Benz Sprinter 1500 Problems
- Complaints
- 9filed with NHTSA
- Median mileage
- 22,880miles, 1 complaints with mileage
- Recalls
- 17campaigns on record
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
Sources: NHTSA records for the 2021 Mercedes-Benz Sprinter 1500 (complaints, recalls, investigations). Report an error
NHTSA recorded 9 consumer complaints for the 2021 Mercedes-Benz Sprinter 1500. The part named most often is forward collision avoidance, with 3 complaints (33% of the total), followed by brakes (2) and other or unknown (2). 1 of the complaints include a mileage, and 100% of those were filed for vehicles with under 50,000 miles; the median is 22,880 miles. Of all complaints, 1 involved a crash, according to the filers. NHTSA lists 17 recall campaigns and 139 technical service bulletins for this model year. Forward collision avoidance complaints overlap with 1 technical service bulletin filed under the same part. Brakes complaints overlap with 1 recall campaign covering the hoses, lines/piping, and fittings and 2 technical service bulletins filed under the same part.
This model year has fewer than 25 complaints on record, so the numbers below can change a lot with a few new reports.
Which parts are reported most
Complaints can name more than one part, so the counts add up to more than the total. Select a part to see its complaints, recalls and bulletins.
- Brakes2 22%
- Other or unknown2 22%
- Engine1 11%
Example complaints
Forward collision avoidance: “On UPWARD slope in 4WD on icy intersection ,proceeding less than 5 mph, emergency braking as a car dead stopped at intersection on green light, hit brakes hard and brake pedal and gas pedal both engaged,, van kept moving forward,, pumped once same effect, ran in to rear of stopped car at 2-3 mph.. I was wearing work boots and gas pedal and brake pedal both at same elevation. brake pedal to close to the gas pedal.. Vehicle is a 4 wd 2500 series van. I have used van for 5,000 miles so I am used to the vehicles characteristics. …”
NHTSA complaint #11452961, filed 2022-02Brakes: “The contact's husband owns a 2021 Mercedes Benz Sprinter 1500. The contact stated that while driving at an undisclosed speed, the ABS warning light was illuminated. The vehicle was taken to the dealer, where the brakes and brakes rotors were serviced; however, the failure recurred. The vehicle was taken back to the dealer, where the brakes and brakes rotors were serviced for a second time. The contact stated the brake caliper had exposed out of the vehicle and the brakes were dragging. The vehicle was not repaired. The manufacturer was made aware of the failure. …”
NHTSA complaint #11513923, filed 2023-03, 22,880 milesOther or unknown: “This recall has been outstanding since July. It is now 2 months later and there is no remedy or repair noted for this safety concern. What are the next steps for resolution of this situation?”
NHTSA complaint #11544754, filed 2023-09Transmission and drivetrain: “I was driving on rural roads about 20 mph slowing for a stop light and the back of my vehicle began bucking and making very loud banging noises. I looked under the vehicle and found both welds to the rear differential were sheared off and the axle was only held on by the rear suspension. If I was on the highway I could have been killed.”
NHTSA complaint #11442735, filed 2021-12Mileage when problems were reported
100% of the 1 complaints with a mileage were filed for vehicles with under 50,000 miles; the middle half falls between 22,880 and 22,880 miles.
Complaints by year filed
Fewer than 15 complaints, too few for a reliable trend.
Recalls and investigations
- 24V930000Dec 13, 2024Electrical system › Instrument cluster/panelCovers: Mercedes-Benz Sprinter 1500 2019–2022, Sprinter 3500 2019–2022, Sprinter 2500 2019–2022 +1 more
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter vehicles. The instrument cluster illumination may not be adjustable and appear too bright in certain lighting conditions. As such, these vehicles fail to comply with the…
- 23V875000Dec 21, 2023Structure › Critical fastenersCovers: Mercedes-Benz Sprinter 1500 2019–2021, Sprinter 3500 2019–2021, Sprinter 2500 2019–2021 +5 more
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The longitudinal frame members may be missing reinforcement fasteners, reducing vehicle stability and decreasing the structural integrity…
- 23V876000Dec 21, 2023Structure › Critical fastenersCovers: Mercedes-Benz Sprinter 1500 2019–2023, Sprinter 3500 2019–2023, Sprinter 2500 2019–2023 +5 more
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2023 Mercedes-Benz Sprinter and 2019-2021 Freightliner Sprinter vehicles. The partition wall may be missing bolts, allowing the wall to detach during a crash.
- 23V806000Dec 1, 2023Structure › BodyCovers: Mercedes-Benz Sprinter 1500 2021–2023, Sprinter 2500 2021–2023, Sprinter 3500 2021–2023 +5 more
Daimler Vans USA, LLC (DVUSA) is recalling certain 2021-2023 Mercedes-Benz Sprinter and 2021 Freightliner Sprinter vehicles. The topcoat paint formula may cause the windows and interior lashing rails to be insufficiently bonded to the vehicle.
- 23V444000Jun 26, 2023Fuel system, gasoline › Delivery › Fuel pumpCovers: Mercedes-Benz Sprinter 1500 2021–2022, Metris 2021–2023, Sprinter 2500 2021–2022 +2 more
Daimler Vans USA, LLC (DVUSA) is recalling certain 2021 Freightliner Sprinter and 2021-2023 Mercedes-Benz Sprinter and Metris vehicles. The fuel pump may shutdown, which can result in a loss of drive power.
- 23V204000Mar 24, 2023Electrical system › Instrument cluster/panelCovers: Mercedes-Benz Sprinter 1500 2019–2022, Sprinter 3500 2019–2022, Sprinter 2500 2019–2022 +5 more
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter and 2019-2021 Freightliner Sprinter vehicles. The instrument cluster may fail to display any information when the vehicle is started.
See all 17 recalls for the 2021 Mercedes-Benz Sprinter 1500 → · Check a VIN at nhtsa.gov/recalls
Technical service bulletins
TSBs are manufacturer notes to dealers about known repair procedures. They are not recalls and do not by themselves mean a vehicle has a fault. 139 on record; the latest 10 are shown.
- 11038169Sep 29, 2026Brakes. Brakes may lock up when reversing at slow speeds Complaint When reversing slowly, the vehicle erroneously triggers an emergency braking event, causing the brakes to lock up. Engine may not start…
- 11038170Sep 19, 2026Other or unknown. Unavailability of MB Apps Complaint A popup is seen on the HU with the message "data connection temporarily not available". Cause MB Apps is officially sundowned for all vehicles with NTG5 Head Unit…
- 11036855Aug 26, 2026Transmission and drivetrain. Complaint While driving through muddy / sandy/ off road terrain "4Matic Currently Unavailable" message on the dash Cause This vehicle is not equipped with a fixed force distribution AWD, rather…
- 11035562Jul 17, 2026Transmission and drivetrain. Model 907 with all-wheel drive (A4M) – All-wheel drive inoperative Complaint The customer may report one or more of the following: • All-wheel drive is unavailable or inoperative. • Rear wheel slip…
- 11035563Jul 1, 2026Other or unknown. ASSYST PLUS service reminder appears earlier than expected due to vehicle operating conditions Complaint The ASSYST PLUS service reminder appears earlier than expected. The customer or dealer may…
- 11034411Jun 16, 2026Fuel system. Fuel Level Unchanged After Refueling Complaint The customer reports that the fuel gauge shows inaccurate readings or remains unchanged after refueling. Cause A. The Fuel Supply Control Unit (FSCU)…
- 11034410Jun 15, 2026Transmission and drivetrain. Complaint Complaint A: The engine is jolting/bucking between 1700 and 1900 rpm. Complaint B: One or more mechanical related fault codes for EGR Valve stored in CDI control unit, with possible Check…
- 11034417Jun 8, 2026Body and structure. Acoustic Warning or message occurring when a closed sliding door is not recognized Complaint Customer may state the warning message or indicator accompanied by acoustic tone alerting the sliding…
- 11034412Jun 2, 2026Transmission and drivetrain. Complaint ASSYST values in XENTRY actual values and workshop menu of instrument cluster are implausibly excessive. Infor-mation: According to ASSYST values in XENTRY Diagnosis and the instrument…
- 11033160May 26, 2026Transmission and drivetrain. Sprinter 907 - Rear Axle Noise Diagnosis Best Practices Complaint Various noises from area of rear axle while driving Cause A: Howling Noises The high‑frequency howling noise is caused by the normal…
Other model years of the Mercedes-Benz Sprinter 1500
| Year | Complaints | Median mi | Recalls | Crash ★ | MPG | Score (50 = typical) | Trend |
|---|---|---|---|---|---|---|---|
| 2021 | 9 | 22,880 | 17 | — | — | — | Not enough data |
| 2020 | 5 | 7,000 | 22 | — | — | — | Not enough data |
| 2019 | 8 | 3,500 | 38 | — | — | — | Not enough data |
All Mercedes-Benz Sprinter 1500 model years
Frequently asked questions
How many NHTSA complaints does the 2021 Mercedes-Benz Sprinter 1500 have?
NHTSA recorded 9 consumer complaints for the 2021 Mercedes-Benz Sprinter 1500 as of Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
What part of the 2021 Mercedes-Benz Sprinter 1500 is reported most often?
Forward collision avoidance is named most often, in 3 complaints (33% of the total), followed by brakes with 2.
Has the 2021 Mercedes-Benz Sprinter 1500 been recalled?
NHTSA lists 17 recall campaigns for this model year. To check a specific vehicle, enter its VIN at nhtsa.gov/recalls.
At what mileage are problems with the 2021 Mercedes-Benz Sprinter 1500 reported?
Among the 1 complaints that include a mileage, the median is 22,880 miles and the middle half falls between 22,880 and 22,880 miles; 100% were filed for vehicles with under 50,000 miles.
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
Complaint counts come from NHTSA’s public complaint database; we count each complaint once. The source records for this vehicle are on nhtsa.gov. Scores and trends are our own summaries of that data, described in the methodology. This page is not legal, safety or repair advice: for a specific vehicle, check its VIN at nhtsa.gov/recalls and ask a qualified mechanic. See an error? Tell us.