2021 Mercedes-Benz Sprinter 1500 Other or unknown Problems
- Complaints
- 2about this part
- Share
- 22%of 9 total for the year
- Median mileage
- —not reported
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 2 complaints about the other or unknown of the 2021 Mercedes-Benz Sprinter 1500, 22% of the 9 complaints for this model year.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“This recall has been outstanding since July. It is now 2 months later and there is no remedy or repair noted for this safety concern. What are the next steps for resolution of this situation?”
NHTSA complaint #11544754, filed 2023-09Related service bulletins
- 11038718Sep 26, 2026Fuel Level Unchanged After Refueling Complaint The customer reports that the fuel gauge shows inaccurate readings or remains unchanged after refueling. Cause The fuel level…
- 11038170Sep 19, 2026Unavailability of MB Apps Complaint A popup is seen on the HU with the message "data connection temporarily not available". Cause MB Apps is officially sundowned for all vehicles…
- 11035563Jul 1, 2026ASSYST PLUS service reminder appears earlier than expected due to vehicle operating conditions Complaint The ASSYST PLUS service reminder appears earlier than expected. The…
- 11030626Mar 23, 2026Vehicles with SCR Generation 4: SCR/AdBlue® warning message cannot be reset with fault code P13DF00 or P300685 Complaint SCR or AdBlue warning message cannot be reset. All fault…
- 11029274Feb 20, 2026Xentry Battery Tester results do not match with workshop Complaint The result from the XENTRY battery test does not match the current state of the battery. Cause The XENTRY…
- 11024928Oct 6, 2025The software for the communication module does not correspond to the latest series production configuration. For this reason, a remote software update to update the software for…
- 11024927Oct 6, 2025The software for the communication module does not correspond to the latest series production configuration. For this reason, a remote software update to update the software for…
- 11023983Sep 26, 2025Engine Oil Level Cannot Be Checked via Instrument Cluster Service Menu Complaint Sometimes the engine oil level cannot be determined using the instrument cluster's service menu…
- 11022498Aug 12, 2025Mercedes-Benz AG, the manufacturer of Mercedes-Benz Sprinter vans, has determined that on certain Model Years 2017-2021 Sprinter vehicles, the In Use Monitor Performance Ratio…
- 11022497Aug 12, 2025Mercedes-Benz AG, the manufacturer of Mercedes-Benz Sprinter vans, has determined that on certain Model Year 2019-2021 Sprinter vehicles, the SCR control unit software does not…
Other or unknown: other model years
Other parts of the 2021 Mercedes-Benz Sprinter 1500
3 complaintsBrakes
2 complaintsTransmission and drivetrain
2 complaintsVehicle speed control
2 complaintsEngine
1 complaints
← All problems reported for the 2021 Mercedes-Benz Sprinter 1500
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology