Recall 23V806000: 2021–2023 Mercedes-Benz Sprinter 1500 and 7 other models
- Report received
- Dec 1, 2023
- Manufacturer
- Daimler Vans USA, LLC
- Potentially affected
- 131vehicles
- Model years
- 2021–2023
Check your own vehicle. A recall applies only to vehicles within the affected build range. Enter your VIN at nhtsa.gov/recalls. Recall repairs are free at a franchised dealer.
What NHTSA recorded
Daimler Vans USA, LLC (DVUSA) is recalling certain 2021-2023 Mercedes-Benz Sprinter and 2021 Freightliner Sprinter vehicles. The topcoat paint formula may cause the windows and interior lashing rails to be insufficiently bonded to the vehicle.
Possible consequence
An insufficiently bonded window can detach during a crash, and objects secured to an insufficiently bonded interior lashing rail can detach, increasing the risk of injury.
Remedy
Dealers will inspect the paint adhesion and repair it as necessary, free of charge. Depending on the extent of any damage, DVUSA may offer to repurchase the vehicle. Interim notification letters, notifying owners of the safety risk, were mailed February 5, 2024. Owner notification letters were mailed November 4, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3LACKHA.
Affected model years
Pages for each model year show complaints, parts, mileage and other recalls.
- 2021 Freightliner Sprinter 15000 complaints
- 2021 Freightliner Sprinter 25000 complaints
- 2021 Freightliner Sprinter 35001 complaints
- 2021 Freightliner Sprinter 45000 complaints
- 2021 Mercedes-Benz Sprinter 15009 complaints
- 2022 Mercedes-Benz Sprinter 15001 complaints
- 2023 Mercedes-Benz Sprinter 15002 complaints
- 2021 Mercedes-Benz Sprinter 250045 complaints
- 2022 Mercedes-Benz Sprinter 250040 complaints
- 2023 Mercedes-Benz Sprinter 250019 complaints
- 2021 Mercedes-Benz Sprinter 35008 complaints
- 2022 Mercedes-Benz Sprinter 35008 complaints
- 2023 Mercedes-Benz Sprinter 350017 complaints
- 2021 Mercedes-Benz Sprinter 45000 complaints
- 2022 Mercedes-Benz Sprinter 45000 complaints
- 2023 Mercedes-Benz Sprinter 45000 complaints
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.