Recall 23V444000: 2021–2023 Mercedes-Benz Metris and 4 other models
- Report received
- Jun 26, 2023
- Manufacturer
- Daimler Vans USA, LLC
- Potentially affected
- 20,500vehicles
- Model years
- 2021–2023
Check your own vehicle. A recall applies only to vehicles within the affected build range. Enter your VIN at nhtsa.gov/recalls. Recall repairs are free at a franchised dealer.
What NHTSA recorded
Daimler Vans USA, LLC (DVUSA) is recalling certain 2021 Freightliner Sprinter and 2021-2023 Mercedes-Benz Sprinter and Metris vehicles. The fuel pump may shutdown, which can result in a loss of drive power.
Possible consequence
A loss of drive power can increase the risk of a crash.
Remedy
Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed November 1, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is 4790205.
Affected model years
Pages for each model year show complaints, parts, mileage and other recalls.
- 2021 Freightliner Sprinter 15000 complaints
- 2021 Freightliner Sprinter 25000 complaints
- 2021 Mercedes-Benz Metris1 complaints
- 2022 Mercedes-Benz Metris9 complaints
- 2023 Mercedes-Benz Metris2 complaints
- 2021 Mercedes-Benz Sprinter 15009 complaints
- 2022 Mercedes-Benz Sprinter 15001 complaints
- 2021 Mercedes-Benz Sprinter 250045 complaints
- 2022 Mercedes-Benz Sprinter 250040 complaints
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.