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Forward collision avoidancePart report

2019 Mercedes-Benz Sprinter 4500 Forward collision avoidance Problems

Complaints
3about this part
Share
33%of 9 total for the year
Median mileage
—not reported
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.

NHTSA recorded 3 complaints about the forward collision avoidance of the 2019 Mercedes-Benz Sprinter 4500, 33% of the 9 complaints for this model year.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“The Lane Assist and Crosswind Assist do not work properly. When a gust of wind hits you or when you're passing a semi, the van immediately forces your vehicle off the road or into the other lane where there is another vehicle or a concrete barrier. It's very difficult to hold onto the steering wheel and try to maneuver the vehicle to stay in your lane. The only way to turn off these features are to turn off them off every time you start your vehicle. …”

NHTSA complaint #11421986, filed 2021-06

“Cruse control will sometimes disengage and display these error messages: Active Distance Assist Inoperative Active Brake Assist Functions Limited See Operator's Manual Cruse control kicks out and the power cuts off abruptly. After some variable time the cruise control function will work again. This is an intermittent problem that occurs without warning. When cruise control set to 65-70 mph, the deceleration is very pronounced, as if brakes are applied. This can be very starling to the driver, passengers, and any vehicles tailing behind. …”

NHTSA complaint #11530169, filed 2023-07

Related service bulletins

Forward collision avoidance: other model years

YearComplaintsShare of year
2019333%

Other parts of the 2019 Mercedes-Benz Sprinter 4500

Electrical system
3 complaints
Transmission and drivetrain
2 complaints
Vehicle speed control
2 complaints
Back-over prevention (rear camera)
1 complaints
Equipment
1 complaints
Lane departure
1 complaints
Other or unknown
1 complaints
Steering
1 complaints
Body and structure
1 complaints

← All problems reported for the 2019 Mercedes-Benz Sprinter 4500

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology