2019 Mercedes-Benz Sprinter 2500 Vehicle speed control Problems
- Complaints
- 4about this part
- Share
- 6%of 68 total for the year
- Median mileage
- 8,149miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 4 complaints about the vehicle speed control of the 2019 Mercedes-Benz Sprinter 2500, 6% of the 68 complaints for this model year. Where a mileage was given, the median is 8,149 miles.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“The vehicle has some emergency steering control that is automatically built in. If you go outside of the lanes, it not only steers you back to within the lanes, but also slams on the brakes. It is automatically on. It can be shifted off every single time you start the vehicle, but it is a default setting. This has proven to be extremely dangerous in approximately 5 situations while driving the vehicle, and I just bought the vehicle four months ago. To illustrate it: we were driving through a construction zone. …”
NHTSA complaint #11362197, filed 2020-10, 4,000 miles“This vehicle is equipped with some sort of wind sheer warning system that detects cross winds and suddenly slams on the brakes, when you least expect it. I was driving the speed limit on I-40 in arizona at 75 MPH on cruise control, and was passing a truck in the left lane. It was a somewhat windy day, but I was dealing with the wind as any normal driver would do, by steering into the wind a bit, and dealing with gusts as they arose. As soon as the nose of my vehicle passed the front of the truck, my van suddenly braked without warning. I did not expect it and the car behind me did not either. …”
NHTSA complaint #11341715, filed 2020-07, 15,000 miles“The contact owns a 2019 Mercedes-Benz Sprinter 2500. The contact stated that on several occasions when the vehicle was started, the message Distance Assistance Currently Unavailable was displayed. The contact also stated that while driving on several occasions at various speeds, the cruise control was activated, but the option failed to appear on the screen. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The manufacturer was notified of the failure. The failure mileage was 8,149.”
NHTSA complaint #11613946, filed 2024-09, 8,149 miles“Depressing accelerator while in 'D'rive or 'R'everse does not increase RPM or power and vehicle does not move. While keeping the pedal pressed to the floor it will then slowly RPMs will increase and it will creep forward. It will rev. while in park or neutral.”
NHTSA complaint #11600124, filed 2024-07Related service bulletins
- 10172504Feb 13, 2020Speed Limiter Activation
- 10170542Dec 17, 2019Programmed speed not reached / maintained when climbing
Vehicle speed control: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2022 | 5 | 13% |
| 2021 | 1 | 2% |
| 2020 | 5 | 6% |
| 2019 | 4 | 6% |
| 2018 | 4 | 29% |
| 2016 | 5 | 18% |
| 2015 | 3 | 13% |
| 2014 | 3 | 8% |
| 2013 | 2 | 10% |
| 2012 | 3 | 38% |
| 2010 | 1 | 7% |
Other parts of the 2019 Mercedes-Benz Sprinter 2500
15 complaintsTransmission and drivetrain
14 complaintsBrakes
9 complaintsElectrical system
9 complaintsOther or unknown
9 complaintsEngine
5 complaintsForward collision avoidance
4 complaintsVisibility (wipers, defrost, mirrors)
4 complaintsElectronic stability control
3 complaintsSeat belts
3 complaintsAir bags
2 complaintsBody and structure
2 complaints
← All problems reported for the 2019 Mercedes-Benz Sprinter 2500
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology