2019 Mercedes-Benz Sprinter 2500 Visibility (wipers, defrost, mirrors) Problems
- Complaints
- 4about this part
- Share
- 6%of 68 total for the year
- Median mileage
- 42,000miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 4 complaints about the visibility of the 2019 Mercedes-Benz Sprinter 2500, 6% of the 68 complaints for this model year. Where a mileage was given, the median is 42,000 miles. 1 recall campaign on record is filed under a similar system.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“When driving on a cold rainy day, I turned on defrost heat to clear my windscreen. No heat came out. AC, fans and zone select worked fine, but no heat. So I had to stop repeatedly on a narrow road to wipe windshield. After reviewing user forums, some pointed to a known problem with these Sprinter vans. Apparently the actuator servo motor that controls the heater flap can get stuck at limit positions and fail. This explains why my heater is stuck on cold. …”
NHTSA complaint #11633974, filed 2025-01“The main display screen in the unit has failed, which means the following is no longer functional: Reverse camera (rearview camera image) ; Traction control settings ; Lane Departure system settings ; Door lock settings ; Vehicle lighting settings”
NHTSA complaint #11433096, filed 2021-09“The contact owns a 2019 Mercedes-Benz Sprinter 2500. The contact purchased the vehicle with open recall NHTSA Campaign Number: 23V100000 (Visibility, Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.”
NHTSA complaint #11525594, filed 2023-06Related recalls
- 19V507000Jul 2, 2019Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz and Freightliner Sprinter 1500, 2500, 3500 and 4500 vehicles. The rear side windows…Covers: Mercedes-Benz Sprinter 2500 2018–2019, Sprinter 3500 2018–2019, Sprinter 1500 2018–2019 +5 more
Related service bulletins
- 11016430Mar 10, 2025Warning Lamp "Washer Fluid Empty" Yet Reservoir Is Not Empty Complaint: Warning lamp "washer fluid empty", even thought the washer fluid reservoir is full Cause: Insufficient…
- 10228818Dec 11, 2022Complaint Various customer concerns of Climate Control system operating inadequately. Cause Stepper motor linkage in the heater case may cause a mechanical fault during actuation…
- 10179959Aug 19, 2020Left and/or right window regulator mount is broken
- 10171650Jan 21, 2020Climate Control Blower Motor Nonfunctional
- 10169046Nov 19, 2019Replace Side Windows
- 10158599Mar 24, 2019Rear Fog Lamp with LED Rear Lamps
Visibility (wipers, defrost, mirrors): other model years
Other parts of the 2019 Mercedes-Benz Sprinter 2500
15 complaintsTransmission and drivetrain
14 complaintsBrakes
9 complaintsElectrical system
9 complaintsOther or unknown
9 complaintsEngine
5 complaintsForward collision avoidance
4 complaintsVehicle speed control
4 complaintsElectronic stability control
3 complaintsSeat belts
3 complaintsAir bags
2 complaintsBody and structure
2 complaints
← All problems reported for the 2019 Mercedes-Benz Sprinter 2500
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology