Recall 19V507000: 2018–2019 Mercedes-Benz Sprinter 1500 and 7 other models
- Report received
- Jul 2, 2019
- Manufacturer
- Daimler Vans USA, LLC
- Potentially affected
- 1,079vehicles
- Model years
- 2018–2019
Check your own vehicle. A recall applies only to vehicles within the affected build range. Enter your VIN at nhtsa.gov/recalls. Recall repairs are free at a franchised dealer.
What NHTSA recorded
Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz and Freightliner Sprinter 1500, 2500, 3500 and 4500 vehicles. The rear side windows may be single-pane safety glass instead of laminated safety glass.
Possible consequence
In the event of a side impact crash or vehicle rollover, the fitted side windows may not adequately protect the rear occupants from being ejected, increasing their risk of injury.
Remedy
DVUSA will notify owners, and Mercedes-Benz or Freightliner dealers will replace the single-pane safety glass with laminated safety glass., free of charge. DVUSA issued owners an interim notification on August 16, 2019. The recall began January 21, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3VERGLAS.
Affected model years
Pages for each model year show complaints, parts, mileage and other recalls.
- 2018 Freightliner Sprinter 15000 complaints
- 2019 Freightliner Sprinter 15000 complaints
- 2018 Freightliner Sprinter 25002 complaints
- 2019 Freightliner Sprinter 25004 complaints
- 2018 Freightliner Sprinter 35000 complaints
- 2019 Freightliner Sprinter 35000 complaints
- 2018 Freightliner Sprinter 45000 complaints
- 2019 Freightliner Sprinter 45001 complaints
- 2018 Mercedes-Benz Sprinter 15002 complaints
- 2019 Mercedes-Benz Sprinter 15008 complaints
- 2018 Mercedes-Benz Sprinter 250014 complaints
- 2019 Mercedes-Benz Sprinter 250067 complaints
- 2018 Mercedes-Benz Sprinter 35009 complaints
- 2019 Mercedes-Benz Sprinter 350027 complaints
- 2018 Mercedes-Benz Sprinter 45000 complaints
- 2019 Mercedes-Benz Sprinter 45009 complaints
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.