2016 Mercedes-Benz Sprinter 2500 Steering Problems
- Complaints
- 3about this part
- Share
- 11%of 28 total for the year
- Median mileage
- —not reported
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 3 complaints about the steering of the 2016 Mercedes-Benz Sprinter 2500, 11% of the 28 complaints for this model year. 1 recall campaign on record is filed under a similar system.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“My roof is leaking. I have been wondering where the stains are coming from on my ceiling. Today is a rainy day in cincinnati. I go to put my grocery in the van the ceiling is soak and wet. Now I understand why my disabled child and I stay sick and why its rusting out.”
NHTSA complaint #11407428, filed 2021-04“The power steering system lost it's fluid and pump is cavitating. It's available for inspection. The vehicles can be steered at the moment, but if it were to fail completely, it could cause loss of control at highway speeds. The problem is ongoing but hasn't been presented to a dealer or independent service center. No, the this hasn't been inspected. There were no warning lamps or messages or symptoms prior to failure. NOTE: there is an existing recall for 2015-2020 Sprinter vans for this issue, however upon contacting the dealership, the 2016 model doesn't currently fall under this recall.”
NHTSA complaint #11667211, filed 2025-06“The contact owns a 2016 Mercedes-Benz Sprinter 2500. The contact received notification of NHTSA Campaign Number: 19V003000 (Air Bags), 19V004000 (Air Bags), and 20V663000 (Steering) however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.”
NHTSA complaint #11526686, filed 2023-06Related recalls
- 20V663000Oct 28, 2020Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2020 Mercedes Benz Sprinter and Freightliner Sprinter vehicles. The hydraulic power steering return…Covers: Mercedes-Benz Sprinter 2500 2015–2020, Sprinter 3500 2015–2020, Freightliner Sprinter 3500 2015–2020 +5 more
Related service bulletins
- 10191557May 3, 2021Mercedes-Benz AG has determined that on certain Mercedes-Benz Sprinter vehicles, the hydraulic power steering return line hoses may detach at their connection points under…
- 10186324Dec 18, 2020Inspect Power Steering Hose Clamps
- 10179954Aug 3, 2020Power Steering Hose Updated Repair Method
Steering: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2023 | 2 | 11% |
| 2022 | 2 | 5% |
| 2021 | 3 | 7% |
| 2020 | 8 | 10% |
| 2019 | 15 | 22% |
| 2018 | 3 | 21% |
| 2017 | 4 | 31% |
| 2016 | 3 | 11% |
| 2015 | 4 | 17% |
| 2013 | 1 | 5% |
| 2010 | 2 | 14% |
Other parts of the 2016 Mercedes-Benz Sprinter 2500
9 complaintsVehicle speed control
5 complaintsBrakes
4 complaintsElectrical system
3 complaintsEngine
3 complaintsSeat belts
3 complaintsBody and structure
3 complaintsOther or unknown
2 complaintsWheels
2 complaintsElectronic stability control
1 complaintsExterior lighting
1 complaintsLatches, locks and linkages
1 complaints
← All problems reported for the 2016 Mercedes-Benz Sprinter 2500
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology