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Forward collision avoidancePart report

2023 Mercedes-Benz Sprinter 2500 Forward collision avoidance Problems

Complaints
1about this part
Share
5%of 19 total for the year
Median mileage
—not reported
Trend
Too newThis model year is less than 4 years old, so a trend is not meaningful yet.

NHTSA recorded 1 complaints about the forward collision avoidance of the 2023 Mercedes-Benz Sprinter 2500, 5% of the 19 complaints for this model year.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“My issue is only the crosswind assist. We purchased this van new, it has 3000miles of use not driving to the dealership and back. We cannot drive this van on the freeway and due to this safety feature nobody but myself will get behind the wheel fearful of crashing when this turns on at 100% random times. Infact it went off 23times in an 18mile stretch the last time I drove it. I've contacted the customer service line 4 times. Nobody there has been any help and twice I've been hung up on. I've had it to the dealership 4 times for a total of 5 weeks. …”

NHTSA complaint #11591184, filed 2024-05

Forward collision avoidance: other model years

YearComplaintsShare of year
202418%
202315%
2022820%
2021920%
20201418%
201946%
201514%
201315%

Other parts of the 2023 Mercedes-Benz Sprinter 2500

Engine
6 complaints
Fuel system
5 complaints
Transmission and drivetrain
5 complaints
Other or unknown
4 complaints
Brakes
2 complaints
Electrical system
2 complaints
Steering
2 complaints
Suspension
1 complaints
Visibility (wipers, defrost, mirrors)
1 complaints
Wheels
1 complaints

← All problems reported for the 2023 Mercedes-Benz Sprinter 2500

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology