Recall 24V517000: 2023–2024 Mercedes-Benz Sprinter 1500 and 3 other models
- Report received
- Jul 9, 2024
- Manufacturer
- Daimler Vans USA, LLC
- Potentially affected
- 1,232vehicles
- Model years
- 2023–2024
Check your own vehicle. A recall applies only to vehicles within the affected build range. Enter your VIN at nhtsa.gov/recalls. Recall repairs are free at a franchised dealer.
What NHTSA recorded
Daimler Vans USA, LLC (DVUSA) is recalling certain 2023-2024 Mercedes-Benz Sprinter vehicles. The spring U-bolts for the rear axle may have reduced strength due to improper heat-treatment, which can cause the rear axle to shift out of position.
Possible consequence
An axle that moves out of position can cause a loss of vehicle control, increasing the risk of a crash.
Remedy
Dealers will replace the spring U-bolts, free of charge. Owner notification letters were mailed August 23, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3FEDERB.
Affected model years
Pages for each model year show complaints, parts, mileage and other recalls.
- 2023 Mercedes-Benz Sprinter 15002 complaints
- 2024 Mercedes-Benz Sprinter 15001 complaints
- 2023 Mercedes-Benz Sprinter 250019 complaints
- 2024 Mercedes-Benz Sprinter 250012 complaints
- 2023 Mercedes-Benz Sprinter 350017 complaints
- 2024 Mercedes-Benz Sprinter 35003 complaints
- 2023 Mercedes-Benz Sprinter 45000 complaints
- 2024 Mercedes-Benz Sprinter 45000 complaints
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.