2024 Mercedes-Benz Sprinter 2500 Other or unknown Problems
- Complaints
- 3about this part
- Share
- 25%of 12 total for the year
- Median mileage
- —not reported
- Trend
- Too newThis model year is less than 4 years old, so a trend is not meaningful yet.
NHTSA recorded 3 complaints about the other or unknown of the 2024 Mercedes-Benz Sprinter 2500, 25% of the 12 complaints for this model year. 1 a fire, according to the filers.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“Our 2024 Sprinter Van, manufactured in 2023, with less than 10,000 miles caught fire in the engine compart shortly after my wife picking me up at the airport.”
NHTSA complaint #11666356, filed 2025-06Related service bulletins
- 11038718Sep 26, 2026Fuel Level Unchanged After Refueling Complaint The customer reports that the fuel gauge shows inaccurate readings or remains unchanged after refueling. Cause The fuel level…
- 11038170Sep 19, 2026Unavailability of MB Apps Complaint A popup is seen on the HU with the message "data connection temporarily not available". Cause MB Apps is officially sundowned for all vehicles…
- 11035561Jul 24, 2026An authorized Mercedes-Benz eSprinter dealer will update the drivetrain control unit on the affected vehicles. An authorized Mercedes-Benz Sprinter dealer will update the engine…
- 11035563Jul 1, 2026ASSYST PLUS service reminder appears earlier than expected due to vehicle operating conditions Complaint The ASSYST PLUS service reminder appears earlier than expected. The…
- 11030626Mar 23, 2026Vehicles with SCR Generation 4: SCR/AdBlue® warning message cannot be reset with fault code P13DF00 or P300685 Complaint SCR or AdBlue warning message cannot be reset. All fault…
- 11029276Feb 26, 2026In our continuing efforts to assure the proper performance of our products and to ensure the satisfaction of our customers, the warranty for the low pressure EGR differential…
- 11029274Feb 20, 2026Xentry Battery Tester results do not match with workshop Complaint The result from the XENTRY battery test does not match the current state of the battery. Cause The XENTRY…
- 11024928Oct 6, 2025The software for the communication module does not correspond to the latest series production configuration. For this reason, a remote software update to update the software for…
- 11023983Sep 26, 2025Engine Oil Level Cannot Be Checked via Instrument Cluster Service Menu Complaint Sometimes the engine oil level cannot be determined using the instrument cluster's service menu…
- 11008717Sep 25, 2024Complaint Check engine light with fault code: P300E3B the efficiency of component 'SCR catalytic converter' is not sufficient, is present in the CDI control unit CDI (N3/28)…
Other or unknown: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2024 | 3 | 25% |
| 2023 | 4 | 21% |
| 2022 | 8 | 20% |
| 2021 | 6 | 13% |
| 2020 | 9 | 11% |
| 2019 | 9 | 13% |
| 2018 | 2 | 14% |
| 2017 | 1 | 8% |
| 2016 | 2 | 7% |
| 2015 | 2 | 9% |
| 2014 | 3 | 8% |
| 2013 | 1 | 5% |
| 2012 | 2 | 25% |
| 2011 | 3 | 21% |
| 2010 | 1 | 7% |
Other parts of the 2024 Mercedes-Benz Sprinter 2500
3 complaintsElectrical system
2 complaintsSeat belts
2 complaintsTransmission and drivetrain
2 complaintsEngine
1 complaintsForward collision avoidance
1 complaintsFuel system
1 complaintsVisibility (wipers, defrost, mirrors)
1 complaints
← All problems reported for the 2024 Mercedes-Benz Sprinter 2500
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology