2011 Mercedes-Benz Sprinter 2500 Other or unknown Problems
- Complaints
- 3about this part
- Share
- 21%of 14 total for the year
- Median mileage
- 7,500miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 3 complaints about the other or unknown of the 2011 Mercedes-Benz Sprinter 2500, 21% of the 14 complaints for this model year. Where a mileage was given, the median is 7,500 miles.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“Roof mounted A/C leaks water inside the van every time it rains. This is my second sprinter with this problem, and it affects my business tremendously as I own an executive transportation company, not the type of problem expected on a mercedes”
NHTSA complaint #10747657, filed 2015-08, 7,500 miles“My sprinter is a very low mileage sprinter, I just recently passed the 6,000 miles ( it is a 2011 model) the car has been incorporated in my company's fleet. I own an executive ground transportation company, recently on a local trip transporting some executive passengers, it started to rain heavily and water started to pour inside the rear section of the van just where the passengers were seating! The water was coming down thru the A/C vents!! This is terrible. …”
NHTSA complaint #10734984, filed 2015-07, 6,500 miles“As a high use business vehicle, my mercedes SPRINTER 2500 was out of warranty (36k miles) within a year of purchase. Just about a month beyond 36k, the roof mounted air conditioner began leaking (more like torrenting) water upon the middle bench seats after every rain. This water has also leaked down into the front roof mounted electronics, such as the dome lights, and made them malfunction. The vehicle is essentially useless for passenger or goods transport during any rain storm. …”
NHTSA complaint #10733198, filed 2015-07, 40,000 milesRelated service bulletins
- 11038170Sep 19, 2026Unavailability of MB Apps Complaint A popup is seen on the HU with the message "data connection temporarily not available". Cause MB Apps is officially sundowned for all vehicles…
- 11035563Jul 1, 2026ASSYST PLUS service reminder appears earlier than expected due to vehicle operating conditions Complaint The ASSYST PLUS service reminder appears earlier than expected. The…
- 11023983Sep 26, 2025Engine Oil Level Cannot Be Checked via Instrument Cluster Service Menu Complaint Sometimes the engine oil level cannot be determined using the instrument cluster's service menu…
- 10162199May 23, 2019Information:907 Sprinter 15 Passenger Van Trailer Hitch
- 10205151Nov 7, 2016Coolant, vacuum, temperature fault codes.
- 10128811Jul 24, 201414TS19 DD Platform High Pressure Fuel Lines
Other or unknown: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2024 | 3 | 25% |
| 2023 | 4 | 21% |
| 2022 | 8 | 20% |
| 2021 | 6 | 13% |
| 2020 | 9 | 11% |
| 2019 | 9 | 13% |
| 2018 | 2 | 14% |
| 2017 | 1 | 8% |
| 2016 | 2 | 7% |
| 2015 | 2 | 9% |
| 2014 | 3 | 8% |
| 2013 | 1 | 5% |
| 2012 | 2 | 25% |
| 2011 | 3 | 21% |
| 2010 | 1 | 7% |
Other parts of the 2011 Mercedes-Benz Sprinter 2500
4 complaintsElectrical system
2 complaintsEngine
2 complaintsBody and structure
2 complaintsEngine cooling
1 complaintsFuel system
1 complaintsTransmission and drivetrain
1 complaintsWheels
1 complaints
← All problems reported for the 2011 Mercedes-Benz Sprinter 2500
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology