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Mercedes-Benz Sprinter 2500Model year report

2011 Mercedes-Benz Sprinter 2500 Problems

Complaints
14filed with NHTSA
Median mileage
20,386miles, 12 complaints with mileage
Recalls
4campaigns on record
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.

Sources: NHTSA records for the 2011 Mercedes-Benz Sprinter 2500 (complaints, recalls, investigations), NHTSA crash tests. Report an error

NHTSA recorded 14 consumer complaints for the 2011 Mercedes-Benz Sprinter 2500. The part named most often is air bags, with 4 complaints (29% of the total), followed by other or unknown (3) and electrical system (2). 12 of the complaints include a mileage, and 92% of those were filed for vehicles with under 50,000 miles; the median is 20,386 miles. NHTSA lists 4 recall campaigns and 105 technical service bulletins for this model year. Air bags complaints overlap with 2 recall campaigns covering the inflator module and 5 technical service bulletins filed under the same part. Other or unknown complaints overlap with 6 technical service bulletins filed under the same part.

This model year has fewer than 25 complaints on record, so the numbers below can change a lot with a few new reports.

Which parts are reported most

Complaints can name more than one part, so the counts add up to more than the total. Select a part to see its complaints, recalls and bulletins.

Example complaints

Air bags: “Takata recall: have been receiving recall notices about years (first recall april 2016). Made several appointments to replace, but they were out when I arrived. Currently I've had an air bag on order to be held in my name since june 2018. Still no success.”

NHTSA complaint #11124749, filed 2018-09, 2,000 miles

Other or unknown: “Roof mounted A/C leaks water inside the van every time it rains. This is my second sprinter with this problem, and it affects my business tremendously as I own an executive transportation company, not the type of problem expected on a mercedes”

NHTSA complaint #10747657, filed 2015-08, 7,500 miles

Electrical system: “The contact owns a 2011 Mercedes-Benz SPRINTER 2500. The contact stated that the lights on the driver side would not illuminate when activated. The failure occurred on several occasions. The vehicle was taken to a dealer who repaired the vehicle. The contact was unaware of the exact repairs made to the vehicle however, the failure recurred. The manufacturer was notified of the failure. The approximate failure mileage was 80,000.”

NHTSA complaint #10615398, filed 2014-07, 80,000 miles

Engine: “I have an rv built on a mercedes diesel chassis. On july 3 my check engine light came on I took it to mercedes of tampa fl. They said that in was the oxygen sensor, but did not have it in stock nor was there one available at any of mercedes warehouses in the us. It would have to come from germany and it might take months. They reset the light and told be I could take it back to md were I live and have the local mercedes fix it. They assured me that it would not harm the engine and I could drive it back. …”

NHTSA complaint #10608363, filed 2014-07, 2,400 miles

Mileage when problems were reported

92% of the 12 complaints with a mileage were filed for vehicles with under 50,000 miles; the middle half falls between 7,500 and 40,000 miles.

42%0–1017%10–2533%25–500%50–758%75–1000%100–1500%150+
Share of complaints by mileage when the problem was reported, in thousands of miles (12 complaints with mileage). Red bars: under 50,000 miles. Bucket widths differ. Median: 20,386 miles.

Complaints by year filed

Fewer than 15 complaints, too few for a reliable trend.

2013201442015420172018
Complaints by year the complaint was filed with NHTSA. Red bars: the last 3 full calendar years used for the trend. The current year (2026) is partial.

Crash test ratings

NHTSA's 5-Star Safety Ratings for the 2011 Mercedes-Benz Sprinter 2500. Frontal results are shown driver / passenger; rollover shows the star rating and NHTSA's estimated risk of rolling over in a single-vehicle crash.

VersionOverallFrontalSideSide poleRollover
Sprinter 2500 P12 · VAN RWDnot rated———1 · 84.3% risk

Source: NHTSA New Car Assessment Program (5-Star Safety Ratings), nhtsa.gov/ratings.

Recalls and investigations

Recall details for the 2011 Mercedes-Benz Sprinter 2500 → · Check a VIN at nhtsa.gov/recalls

NHTSA investigations

Technical service bulletins

TSBs are manufacturer notes to dealers about known repair procedures. They are not recalls and do not by themselves mean a vehicle has a fault. 105 on record; the latest 10 are shown.

See all 105 bulletins →

Other model years of the Mercedes-Benz Sprinter 2500

YearComplaintsMedian miRecallsCrash ★MPGScore (50 = typical)Trend
2024125,0004———Too new
2023192,1007———Too new
20224011,9007——49 · TypicalRising
2021453,20018——51 · TypicalRising
2020803,00022——81 · MoreFalling
20196817,50042——69 · MoreFalling
20181410,2509———Not enough data
20171318,0007———Not enough data
20162824,00015——0 · FewerFalling
20152354,00014———Rising
20143850,0006——0 · FewerFalling
20132141,2963———Rising
2012823,0002———Not enough data
20111420,3864———Not enough data
20101457,0006———Not enough data

All Mercedes-Benz Sprinter 2500 model years · Best and worst years by complaints

Frequently asked questions

How many NHTSA complaints does the 2011 Mercedes-Benz Sprinter 2500 have?

NHTSA recorded 14 consumer complaints for the 2011 Mercedes-Benz Sprinter 2500 as of Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

What part of the 2011 Mercedes-Benz Sprinter 2500 is reported most often?

Air bags is named most often, in 4 complaints (29% of the total), followed by other or unknown with 3.

Has the 2011 Mercedes-Benz Sprinter 2500 been recalled?

NHTSA lists 4 recall campaigns for this model year. To check a specific vehicle, enter its VIN at nhtsa.gov/recalls.

At what mileage are problems with the 2011 Mercedes-Benz Sprinter 2500 reported?

Among the 12 complaints that include a mileage, the median is 20,386 miles and the middle half falls between 7,500 and 40,000 miles; 92% were filed for vehicles with under 50,000 miles.

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate. Crash ratings are from NHTSA’s New Car Assessment Program.

Complaint counts come from NHTSA’s public complaint database; we count each complaint once. The source records for this vehicle are on nhtsa.gov. Scores and trends are our own summaries of that data, described in the methodology. This page is not legal, safety or repair advice: for a specific vehicle, check its VIN at nhtsa.gov/recalls and ask a qualified mechanic. See an error? Tell us.