Recall 10V642000: 2010–2011 Mercedes-Benz Sprinter 2500 and 1 other model
- Report received
- Dec 21, 2010
- Manufacturer
- Mercedes-benz usa, llc - dba…
- Potentially affected
- 274vehicles
- Model years
- 2010–2011
Check your own vehicle. A recall applies only to vehicles within the affected build range. Enter your VIN at nhtsa.gov/recalls. Recall repairs are free at a franchised dealer.
What NHTSA recorded
Sprinter is recalling certain model year 2010-2011 freightliner 2500 sprinter and mercedes-benz sprinter vehicles equipped with an emergency exit window. The adhesive bond between the glass and the hinge on the top of the window may loosen.
Possible consequence
The emergency exit window may separate from the body and could fall increasing the risk of injuries to the passenger or driver.
Remedy
Dealers will replace the emergency exit window if necessary free of charge. The safety recall began on february 11, 2011. Owners may contact sprinter at 1-201-573-0600.
Affected model years
Pages for each model year show complaints, parts, mileage and other recalls.
- 2010 Freightliner Sprinter 25004 complaints
- 2011 Freightliner Sprinter 25001 complaints
- 2010 Mercedes-Benz Sprinter 250014 complaints
- 2011 Mercedes-Benz Sprinter 250014 complaints
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.