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Mercedes-Benz Sprinter 2500Model year report

2014 Mercedes-Benz Sprinter 2500 Problems

Compared with other Mercedes-Benz Sprinter 2500 years

Fewer complaints than typical for this model

0/100 0.3× a typical year · 50 = typical

Based only on NHTSA complaints, recalls and investigations. Not adjusted for how many vehicles were sold, and not a reliability rating. How this is calculated

Complaints
38filed with NHTSA
Median mileage
50,000miles, 19 complaints with mileage
Recalls
6campaigns on record
Trend
FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.

Sources: NHTSA records for the 2014 Mercedes-Benz Sprinter 2500 (complaints, recalls, investigations), NHTSA crash tests. Report an error

NHTSA recorded 38 consumer complaints for the 2014 Mercedes-Benz Sprinter 2500. The part named most often is air bags, with 15 complaints (39% of the total), followed by engine (8) and brakes (3). 19 of the complaints include a mileage, and 47% of those were filed for vehicles with under 50,000 miles; the median is 50,000 miles. Of all complaints, 1 involved a crash, 4 a fire, according to the filers. NHTSA lists 6 recall campaigns and 145 technical service bulletins for this model year. Air bags complaints overlap with 3 recall campaigns covering the inflator module and 5 technical service bulletins filed under the same part. Engine complaints overlap with 12 technical service bulletins filed under the same part. Compared with the other 5 Mercedes-Benz Sprinter 2500 model years that have at least 25 complaints and are old enough to compare, this one scores 0 out of 100, where 50 is a typical year for the model (fewer complaints than typical for this model). The comparison allows for the era and for how long each year has had to collect complaints, but not for how many vehicles were sold.

Which parts are reported most

Complaints can name more than one part, so the counts add up to more than the total. Select a part to see its complaints, recalls and bulletins.

Also reported: Body and structure (1).

Example complaints

Air bags: “I was provided a notice of an airbag recall over two years ago on a three year old vehicle. The dealers says they have been waiting for parts. I have called mercedes national and they said there is nothing I can do. It appears nothing is happening and no one has a solution yet I drive a vehicle everyday all day that could explode on me and send metal fragments into my face and neck. This is stressfull and I have send a letter to my family members to document this and sue all involved if I end up passing away over this while waiting in limbo. …”

NHTSA complaint #11055013, filed 2017-12, 5,000 miles

Engine: “I started to smell exhaust fumes on the cab of my van. I am having headaches and nosea . Doing research online I discovered that this is a common problem with 2014 mercedes sprinter. This is a health hazard and a safety issue. There are no sensors on .”

NHTSA complaint #11301689, filed 2020-01

Brakes: “Recently three electronic braking assist lights have (anti-lock, esp, and anti-skid) have lit on my dashboard at random times. On at least two occasions the engine has accelerated without me touching the pedal.*dt*jb typically this is while the vehicle is in motion.”

NHTSA complaint #11376307, filed 2020-11, 74,500 miles

Electrical system: “Odometer Fraud. The contact purchased a 2014 Mercedes-Benz Sprinter 2500. The contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 70,000 and at the time of registration, it was discovered that the mileage was 223,000.”

NHTSA complaint #11673305, filed 2025-07, 223,000 miles

Mileage when problems were reported

47% of the 19 complaints with a mileage were filed for vehicles with under 50,000 miles; the middle half falls between 12,000 and 131,000 miles.

16%0–1021%10–2511%25–5016%50–755%75–10011%100–15021%150+
Share of complaints by mileage when the problem was reported, in thousands of miles (19 complaints with mileage). Red bars: under 50,000 miles. Bucket widths differ. Median: 50,000 miles.

Complaints by year filed

Trend: falling. Complaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.

20152017102019202120232025
Complaints by year the complaint was filed with NHTSA. Red bars: the last 3 full calendar years used for the trend. The current year (2026) is partial.

Crash test ratings

NHTSA's 5-Star Safety Ratings for the 2014 Mercedes-Benz Sprinter 2500. Frontal results are shown driver / passenger; rollover shows the star rating and NHTSA's estimated risk of rolling over in a single-vehicle crash.

VersionOverallFrontalSideSide poleRollover
Sprinter 2500 · VAN RWDnot rated———1 · 84.3% risk

Source: NHTSA New Car Assessment Program (5-Star Safety Ratings), nhtsa.gov/ratings.

Recalls and investigations

Recall details for the 2014 Mercedes-Benz Sprinter 2500 → · Check a VIN at nhtsa.gov/recalls

NHTSA investigations

Technical service bulletins

TSBs are manufacturer notes to dealers about known repair procedures. They are not recalls and do not by themselves mean a vehicle has a fault. 145 on record; the latest 10 are shown.

See all 145 bulletins →

Other model years of the Mercedes-Benz Sprinter 2500

YearComplaintsMedian miRecallsCrash ★MPGScore (50 = typical)Trend
2024125,0004———Too new
2023192,1007———Too new
20224011,9007——49 · TypicalRising
2021453,20018——51 · TypicalRising
2020803,00022——81 · MoreFalling
20196817,50042——69 · MoreFalling
20181410,2509———Not enough data
20171318,0007———Not enough data
20162824,00015——0 · FewerFalling
20152354,00014———Rising
20143850,0006——0 · FewerFalling
20132141,2963———Rising
2012823,0002———Not enough data
20111420,3864———Not enough data
20101457,0006———Not enough data

All Mercedes-Benz Sprinter 2500 model years · Best and worst years by complaints

Frequently asked questions

How many NHTSA complaints does the 2014 Mercedes-Benz Sprinter 2500 have?

NHTSA recorded 38 consumer complaints for the 2014 Mercedes-Benz Sprinter 2500 as of Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

What part of the 2014 Mercedes-Benz Sprinter 2500 is reported most often?

Air bags is named most often, in 15 complaints (39% of the total), followed by engine with 8.

Has the 2014 Mercedes-Benz Sprinter 2500 been recalled?

NHTSA lists 6 recall campaigns for this model year. To check a specific vehicle, enter its VIN at nhtsa.gov/recalls.

At what mileage are problems with the 2014 Mercedes-Benz Sprinter 2500 reported?

Among the 19 complaints that include a mileage, the median is 50,000 miles and the middle half falls between 12,000 and 131,000 miles; 47% were filed for vehicles with under 50,000 miles.

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate. Crash ratings are from NHTSA’s New Car Assessment Program.

Complaint counts come from NHTSA’s public complaint database; we count each complaint once. The source records for this vehicle are on nhtsa.gov. Scores and trends are our own summaries of that data, described in the methodology. This page is not legal, safety or repair advice: for a specific vehicle, check its VIN at nhtsa.gov/recalls and ask a qualified mechanic. See an error? Tell us.