2012 Mercedes-Benz Sprinter 2500 Problems
- Complaints
- 8filed with NHTSA
- Median mileage
- 23,000miles, 5 complaints with mileage
- Recalls
- 2campaigns on record
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
Sources: NHTSA records for the 2012 Mercedes-Benz Sprinter 2500 (complaints, recalls, investigations), NHTSA crash tests. Report an error
NHTSA recorded 8 consumer complaints for the 2012 Mercedes-Benz Sprinter 2500. The part named most often is vehicle speed control, with 3 complaints (38% of the total), followed by air bags (2) and other or unknown (2). 5 of the complaints include a mileage, and 80% of those were filed for vehicles with under 50,000 miles; the median is 23,000 miles. NHTSA lists 2 recall campaigns and 106 technical service bulletins for this model year. Air bags complaints overlap with 2 recall campaigns covering the inflator module and 5 technical service bulletins filed under the same part.
This model year has fewer than 25 complaints on record, so the numbers below can change a lot with a few new reports.
Which parts are reported most
Complaints can name more than one part, so the counts add up to more than the total. Select a part to see its complaints, recalls and bulletins.
- Air bags2 25%
- Other or unknown2 25%
- Brakes1 13%
- Engine1 13%
- Exterior lighting1 13%
Example complaints
Vehicle speed control: “Wheel speed sensor malfunction, partially addressed in NHTSA recall ID: 21V042 Why only rear speed sensors? As of Aug. 2, 2022, I am facing the replacement of both front speed sensors one of which was replaced a year ago. No ABS braking, No stability control, faulty parts creating on going safety problems not addressed in recall 21V042.”
NHTSA complaint #11477365, filed 2022-08Air bags: “Takata recall- we have been waiting 3 years for a fix for the driver side airbag recall since we were first notified of the problem with the airbag. The recall was effective 02/11/2016. We were notified of the problem nearly a year before the recall became effective. We have also been waiting for the passenger side airbag recall replacement since 01/10/2017. This is outrageous and we feel mercedes should buy our vehicle back from us for the blue book value immediately.”
NHTSA complaint #11093380, filed 2018-05Other or unknown: “Check engine and def light comes on when I can only put a quart of def in tank only have 23000 miles on engine. Light clears after adding only a quart and restatrting and driving. Then returns in a short while. Shouldnt this be covered under the emission wtty. Year 2012 mercedes sprinter 3500”
NHTSA complaint #11151256, filed 2018-11, 23,000 milesMileage when problems were reported
80% of the 5 complaints with a mileage were filed for vehicles with under 50,000 miles; the middle half falls between 20,000 and 25,000 miles.
Complaints by year filed
Fewer than 15 complaints, too few for a reliable trend.
Crash test ratings
NHTSA's 5-Star Safety Ratings for the 2012 Mercedes-Benz Sprinter 2500. Frontal results are shown driver / passenger; rollover shows the star rating and NHTSA's estimated risk of rolling over in a single-vehicle crash.
| Version | Overall | Frontal | Side | Side pole | Rollover |
|---|---|---|---|---|---|
| Sprinter 2500 · VAN RWD | not rated | — | — | — | 1 · 84.3% risk |
Source: NHTSA New Car Assessment Program (5-Star Safety Ratings), nhtsa.gov/ratings.
Recalls and investigations
- 17V480000Jul 28, 2017Air bags › Frontal › Passenger side › Inflator moduleCovers: Mercedes-Benz Sprinter 2500 2012, Sprinter 3500 2012, Freightliner Sprinter 2500 2012 +1 more
Daimler Vans USA, LLC (DVUSA) is recalling certain 2012 Freightliner and Mercedes Benz Sprinter 2500 and 3500 vehicles. These vehicles are equipped with certain air bag inflators assembled into the passenger frontal air bag modules used as original equipment…
- 16V077000Feb 10, 2016Air bags › Frontal › Driver side › Inflator moduleCovers: Mercedes-Benz Sprinter 2500 2010–2014, Freightliner Sprinter 3500 2007–2014, Sprinter 2500 2007–2014 +3 more
Daimler Vans USA, LLC (Daimler Vans) is recalling certain model year 2007-2009 Dodge Sprinter 2500 and 3500 vehicles manufactured July 1, 2006, to July 31, 2008, 2007-2014 Freightliner Sprinter 2500 and 3500 vehicles manufactured July 1, 2006, to July 1…
Recall details for the 2012 Mercedes-Benz Sprinter 2500 → · Check a VIN at nhtsa.gov/recalls
NHTSA investigations
- PE20014Rear Wheel Speed Sensor FailureClosed · Sep 21, 2020
Technical service bulletins
TSBs are manufacturer notes to dealers about known repair procedures. They are not recalls and do not by themselves mean a vehicle has a fault. 106 on record; the latest 10 are shown.
- 11038170Sep 19, 2026Other or unknown. Unavailability of MB Apps Complaint A popup is seen on the HU with the message "data connection temporarily not available". Cause MB Apps is officially sundowned for all vehicles with NTG5 Head Unit…
- 11036855Aug 26, 2026Transmission and drivetrain. Complaint While driving through muddy / sandy/ off road terrain "4Matic Currently Unavailable" message on the dash Cause This vehicle is not equipped with a fixed force distribution AWD, rather…
- 11035563Jul 1, 2026Other or unknown. ASSYST PLUS service reminder appears earlier than expected due to vehicle operating conditions Complaint The ASSYST PLUS service reminder appears earlier than expected. The customer or dealer may…
- 11034410Jun 15, 2026Transmission and drivetrain. Complaint Complaint A: The engine is jolting/bucking between 1700 and 1900 rpm. Complaint B: One or more mechanical related fault codes for EGR Valve stored in CDI control unit, with possible Check…
- 11034416Jun 3, 2026Fuel system. OM642 DPF Filter Cracked or Broken Complaint Vehicle will not start or exhibits noisy exhaust. Check Engine Lamp (CEL) is on. Multiple control unit communication and system faults may be present…
- 11031943Apr 18, 2026Engine. Complaint Rattling noise from underneath the vehicle. Cause One or more of the following conditions may be present: 1. The exhaust bracket from the DPF to the transmission is cracked or broken. •…
- 11030629Mar 23, 2026Fuel system. The check engine light is illuminated, or the AdBlue warning is active, with recorded faults related to AdBlue quality or concentration. Complaint Customer reports an illuminated check engine light…
- 11028113Jan 16, 2026Engine. EGR Valve Diagnosis & Cleaning (and EGR Cooler Cleaning) – OM642, Sprinter 906/907 Complaint A: The engine is jolting/bucking between 1700 and 1900 rpm. Complaint B: One or more mechanical related…
- 11023983Sep 26, 2025Other or unknown. Engine Oil Level Cannot Be Checked via Instrument Cluster Service Menu Complaint Sometimes the engine oil level cannot be determined using the instrument cluster's service menu. The following mes…
- 11023982Sep 16, 2025Transmission and drivetrain. Complaint Transmission control unit Y3/8n4 (fully integrated transmission control unit (VGS)) not listed in quick test and/or no communication possible with VGS. Cause Transmission control unit…
Other model years of the Mercedes-Benz Sprinter 2500
| Year | Complaints | Median mi | Recalls | Crash ★ | MPG | Score (50 = typical) | Trend |
|---|---|---|---|---|---|---|---|
| 2024 | 12 | 5,000 | 4 | — | — | — | Too new |
| 2023 | 19 | 2,100 | 7 | — | — | — | Too new |
| 2022 | 40 | 11,900 | 7 | — | — | 49 · Typical | Rising |
| 2021 | 45 | 3,200 | 18 | — | — | 51 · Typical | Rising |
| 2020 | 80 | 3,000 | 22 | — | — | 81 · More | Falling |
| 2019 | 68 | 17,500 | 42 | — | — | 69 · More | Falling |
| 2018 | 14 | 10,250 | 9 | — | — | — | Not enough data |
| 2017 | 13 | 18,000 | 7 | — | — | — | Not enough data |
| 2016 | 28 | 24,000 | 15 | — | — | 0 · Fewer | Falling |
| 2015 | 23 | 54,000 | 14 | — | — | — | Rising |
| 2014 | 38 | 50,000 | 6 | — | — | 0 · Fewer | Falling |
| 2013 | 21 | 41,296 | 3 | — | — | — | Rising |
| 2012 | 8 | 23,000 | 2 | — | — | — | Not enough data |
| 2011 | 14 | 20,386 | 4 | — | — | — | Not enough data |
| 2010 | 14 | 57,000 | 6 | — | — | — | Not enough data |
All Mercedes-Benz Sprinter 2500 model years · Best and worst years by complaints
Frequently asked questions
How many NHTSA complaints does the 2012 Mercedes-Benz Sprinter 2500 have?
NHTSA recorded 8 consumer complaints for the 2012 Mercedes-Benz Sprinter 2500 as of Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
What part of the 2012 Mercedes-Benz Sprinter 2500 is reported most often?
Vehicle speed control is named most often, in 3 complaints (38% of the total), followed by air bags with 2.
Has the 2012 Mercedes-Benz Sprinter 2500 been recalled?
NHTSA lists 2 recall campaigns for this model year. To check a specific vehicle, enter its VIN at nhtsa.gov/recalls.
At what mileage are problems with the 2012 Mercedes-Benz Sprinter 2500 reported?
Among the 5 complaints that include a mileage, the median is 23,000 miles and the middle half falls between 20,000 and 25,000 miles; 80% were filed for vehicles with under 50,000 miles.
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate. Crash ratings are from NHTSA’s New Car Assessment Program.
Complaint counts come from NHTSA’s public complaint database; we count each complaint once. The source records for this vehicle are on nhtsa.gov. Scores and trends are our own summaries of that data, described in the methodology. This page is not legal, safety or repair advice: for a specific vehicle, check its VIN at nhtsa.gov/recalls and ask a qualified mechanic. See an error? Tell us.