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Mercedes-Benz Sprinter 2500Model year report

2015 Mercedes-Benz Sprinter 2500 Problems

Complaints
23filed with NHTSA
Median mileage
54,000miles, 12 complaints with mileage
Recalls
14campaigns on record
Trend
RisingComplaints filed in the last 3 full calendar years are at least 25% higher than in the 3 years before.

Sources: NHTSA records for the 2015 Mercedes-Benz Sprinter 2500 (complaints, recalls, investigations). Report an error

NHTSA recorded 23 consumer complaints for the 2015 Mercedes-Benz Sprinter 2500. The part named most often is steering, with 4 complaints (17% of the total), followed by air bags (3) and vehicle speed control (3). 12 of the complaints include a mileage, and 50% of those were filed for vehicles with under 50,000 miles; the median is 54,000 miles. Of all complaints, 1 involved a crash, according to the filers. NHTSA lists 14 recall campaigns and 144 technical service bulletins for this model year. Steering complaints overlap with 1 recall campaign covering the hose, piping, and connections and 3 technical service bulletins filed under the same part. Air bags complaints overlap with 3 recall campaigns covering the inflator module and 1 technical service bulletin filed under the same part.

This model year has fewer than 25 complaints on record, so the numbers below can change a lot with a few new reports.

Which parts are reported most

Complaints can name more than one part, so the counts add up to more than the total. Select a part to see its complaints, recalls and bulletins.

Also reported: Seats (1), Body and structure (1), Suspension (1), Tires (1), Transmission and drivetrain (1), Wheels (1).

Example complaints

Steering: “I noticed a recall for the mb SPRINTER 2500 - year 2015-2020 with a leaking power steering clamp/hose.(20v-663) my van is not included in this recall despite being a 2015 mb SPRINTER 2500. I had this part replaced on my van two weeks ago. Please dig deeper into the vans as there are other vins that are being affected by this exact same issue that are not being included in the recall. I had to replace the drive belt too as the power steering fluid was leaking on that belt.”

NHTSA complaint #11376369, filed 2020-11, 49,000 miles

Air bags: “Takata recall: received notice approximately 6 months ago. San francisco dealer still does not have the parts to correct problem. I don't know if it is safe to drive the vehicle and no one can or is willing to give me that assurance. Should I not drive it?”

NHTSA complaint #11234827, filed 2019-07

Vehicle speed control: “The 2015 Mercedes-Benz sprinter cruise control shows no icon when activated. The cruise control, lever is located close to the turn single switch and has a similar design. Making it easy to activate by mistake. The design I believe is not a the problem. Benz has used this layout for years on all vehicles. The fact that the driver is not informed is a safety problem. I questioned mercedes about this and was told, the 2016 models have a icon that does show the system is on. Including showing set speed. But it does not stay on. …”

NHTSA complaint #10908039, filed 2016-09, 50 miles

Brakes: “The contact owns a 2015 Mercedes-Benz Sprinter 2500. The contact stated while driving at various speeds, the vehicle jerked and lost motive power. The contact stated that the ABS and EMS warning lights were illuminated. The vehicle was diagnosed and repaired but continued to experience a failure. The manufacturer was informed of the failure and but offered no assistance. The failure mileage was approximately 124,000.”

NHTSA complaint #11430619, filed 2021-08, 124,000 miles

Mileage when problems were reported

50% of the 12 complaints with a mileage were filed for vehicles with under 50,000 miles; the middle half falls between 23,029 and 70,000 miles.

8%0–1025%10–2517%25–5025%50–758%75–1008%100–1508%150+
Share of complaints by mileage when the problem was reported, in thousands of miles (12 complaints with mileage). Red bars: under 50,000 miles. Bucket widths differ. Median: 54,000 miles.

Complaints by year filed

Trend: rising. Complaints filed in the last 3 full calendar years are at least 25% higher than in the 3 years before.

2015201620172019202020212023202420256
Complaints by year the complaint was filed with NHTSA. Red bars: the last 3 full calendar years used for the trend. The current year (2026) is partial.

Recalls and investigations

See all 14 recalls for the 2015 Mercedes-Benz Sprinter 2500 → · Check a VIN at nhtsa.gov/recalls

NHTSA investigations

Technical service bulletins

TSBs are manufacturer notes to dealers about known repair procedures. They are not recalls and do not by themselves mean a vehicle has a fault. 144 on record; the latest 10 are shown.

See all 144 bulletins →

Other model years of the Mercedes-Benz Sprinter 2500

YearComplaintsMedian miRecallsCrash ★MPGScore (50 = typical)Trend
2024125,0004———Too new
2023192,1007———Too new
20224011,9007——49 · TypicalRising
2021453,20018——51 · TypicalRising
2020803,00022——81 · MoreFalling
20196817,50042——69 · MoreFalling
20181410,2509———Not enough data
20171318,0007———Not enough data
20162824,00015——0 · FewerFalling
20152354,00014———Rising
20143850,0006——0 · FewerFalling
20132141,2963———Rising
2012823,0002———Not enough data
20111420,3864———Not enough data
20101457,0006———Not enough data

All Mercedes-Benz Sprinter 2500 model years · Best and worst years by complaints

Frequently asked questions

How many NHTSA complaints does the 2015 Mercedes-Benz Sprinter 2500 have?

NHTSA recorded 23 consumer complaints for the 2015 Mercedes-Benz Sprinter 2500 as of Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

What part of the 2015 Mercedes-Benz Sprinter 2500 is reported most often?

Steering is named most often, in 4 complaints (17% of the total), followed by air bags with 3.

Has the 2015 Mercedes-Benz Sprinter 2500 been recalled?

NHTSA lists 14 recall campaigns for this model year. To check a specific vehicle, enter its VIN at nhtsa.gov/recalls.

At what mileage are problems with the 2015 Mercedes-Benz Sprinter 2500 reported?

Among the 12 complaints that include a mileage, the median is 54,000 miles and the middle half falls between 23,029 and 70,000 miles; 50% were filed for vehicles with under 50,000 miles.

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

Complaint counts come from NHTSA’s public complaint database; we count each complaint once. The source records for this vehicle are on nhtsa.gov. Scores and trends are our own summaries of that data, described in the methodology. This page is not legal, safety or repair advice: for a specific vehicle, check its VIN at nhtsa.gov/recalls and ask a qualified mechanic. See an error? Tell us.